Can’t hear facetime audio all of a sudden.

Discus and support Can’t hear facetime audio all of a sudden. in XBoX on Consoles to solve the problem; When regular calls goes through I can hear them but when transferring to facetime it cuts out completely. 238732d3-0ae2-4c00-90c2-372ae0691d6c Discussion in 'XBoX on Consoles' started by The Creator �� The, Jan 28, 2025 at 8:15 AM.

  1. Can’t hear facetime audio all of a sudden.


    When regular calls goes through I can hear them but when transferring to facetime it cuts out completely.

    :)
     
    The Creator �� The, Jan 28, 2025 at 8:15 AM
    #1
  2. FlawlessPunk Win User

    No audio all of a sudden

    Xbox One was working fine, now all of a sudden there is no audio on any game or DVD/blue ray disc. I have unplugged, switched HDMI cords and ports, tried a different TV, and done a hard reset of the Xbox to no avail. Anyone?

    Thanks,
    Hi RileysRiley,

    Thanks for reaching out the forum,

    Kindly answer to the following questions:

    1. Are you using Digital Optical Audio or Normal Stereo output.

    2. Audio is not working in games alone or whole xbox audio.

    3. If you're using digital audio output kindly change the output options like Dolby Surround, Dolby bitstream or Stereo Compressed.
  3. 𝓃𝒶𝒹𝒾𝒶 Win User

    How do I get game audio through my headset?

    I would like help with this same issue as well! when i plug in my headphones to the controller i hear the static of the headset being on but i can’t hear any audio from the xbox at all!
  4. XBF Steven R Win User

    No audio output all of a sudden

    Hi
    Jr Bacon Deluxe
    ,



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance. When the new thread is created please copy and paste the URL to this thread showing that
    the troubleshooting steps listed above didn't fix the issue.



    Thank you and have a great day!
  5. Jr Bacon Deluxe Win User

    No audio output all of a sudden

    Got it working! Turns out I had a Firmware update for my controller in the 'Accessories' tab and that brought the sound back.
  6. PalmettoBling Win User

    No audio output all of a sudden

    The next thing to check would be the HDMI cable. The process you want to follow is to identify what is causing the issue, be it a cable, console or display so swap them out only changing one thing at a time to identify what the issue is. Things like:

    • Test something else on the display to see if it's picking up HDMI audio from another input source
    • Test a different cable to see if that isn't sending the signals
    • Test a different display to see if that outputs audio
    • Test another account on the console to see if that's having the same issue

    Let us know if that helps identify where the issue is, so we can focus our troubleshooting from there.
Thema:

Can’t hear facetime audio all of a sudden.

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