Can't have Custom Gamerpic

Discus and support Can't have Custom Gamerpic in XBoX Accessibility to solve the problem; My account 18 years old and it says I have to be older to have a custom gamer pic 22e302d0-6d33-4b33-a14d-128a393aab35 Discussion in 'XBoX Accessibility' started by EPIC WARRIOR H1, May 21, 2018.

  1. EPIC WARRIOR H1
    EPIC WARRIOR H1 Guest

    Can't have Custom Gamerpic


    My account 18 years old and it says I have to be older to have a custom gamer pic

    :)
     
    EPIC WARRIOR H1, May 21, 2018
    #1
  2. Mister Mascot
    Mister Mascot Guest
    Can't use custom gamerpic

    Hey there,

    Currently this feature is only available for accounts that are classified as "Adult". Child or Teen accounts are unable to use this feature.

    You'd need to wait until your account reaches the age of majority in your country before this feature will be available.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, May 21, 2018
    #2
  3. Nyaki Stryker
    Nyaki Stryker Guest
    Can't see custom gamerpic

    so I had a custom gamerpic for a few months now and didn't have issues. As of last night all of a sudden I can't see my custom picture but rather the default Xbox gamerpic. The strange thing is my friends can see my custom picture, but all I see is the default
    one. I tried signing in and back out, restarting and changing the picture. Nothing seems to fix it.
     
    Nyaki Stryker, May 21, 2018
    #3
  4. ForzaDrift Girl Win User

    Custom gamerpic

    Hi Gamesiarz,

    Usually it get verified within 24 hours custom gamerpics but if you aren't older then 18 years you can't get a custom gamerpic
  5. Ephidel-10540EC9-5AA Win User

    Custom Gamerpic on Xbox One

    I had a custom gamerpic on my Xbox 360, but it doesn't carry over to the One either.

    So therefore, if you have a way to upload a custom gamerpic on Xbox One, it's probably not sanctioned by Microsoft and therefore you could be penalised if you do it.

    Of course, the content of your custom gamerpic also matters. Can't have anything that breaks the illusion of being "family friendly".
  6. Flux Enrage Win User

    Custom gamerpic

    I'm having the same problem. I contacted xbox live support and they even confirmed that i had an adult account and that i was listed as 18 but im still getting the error message "people under 18 can't upload custom gamerpics". I just want to be able to upload
    custom gamerpics and I'm the right age to do so, yet I can't.
  7. NeoDan123 Win User

    xbox gamerpic changed by itself

    You can have a custom gamerpic that is why the option is there.

    If the gamerpic is not in breach of the Terms of Service/Code of Conduct then it will not be changed.

    Only time that enforcement will change the gamerpic if it is in violation of the Terms of Service and other users have reported the custom gamerpic.
  8. Daft Badger Win User

    Can you upload your own gamer pics?

    Not stupid at all.

    Perfectly reasonable that under 18's can't upload a custom gamerpic.
Thema:

Can't have Custom Gamerpic

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