Cant go online on any games

Hi YASSINYASSIN13! My name is Ricardo an independent advisor ready to help you with this situation!

Does this happens only on that game?

Have you confirmed that the region on the PC matches the account region and your current location?

Complete given below directions to reset the app in Windows

Step 1: Open the Settings app. This can be done by clicking its icon in the Start menu or simultaneously pressing Windows logo + I.

Step 2: Click the Apps category icon and then click Apps & features to see all installed apps as well as classic desktop programs.

Step 3: Click on the app that you want to reset to see the Advanced options link. Click on the same (advanced options link).

Step 4: Finally, click the small Reset button. When you click the Reset button, you will find a small dialog box with “This will permanently delete the app’s data on this device, including your preferences and sign-in details.” Click the Reset button in the opened dialog box to reset the app.

Step 5: Once the Reset is done, you will see a check sign next to the Reset button. And restart the Pc

Dose anyone know if the servers are down or whats going on i cant access/play any online games

Hey ZanyFool6601841,



I just want to make sure that the account that you have the trial membership with is the one you are using to connect to live. Your gamertag here is silver which leads me to believe that you are still using the free silver membership and not the gold.



Reach back and let us know what you find.

Hey there, ZanyFool6601841. Sorry to hear about your connection issues. I want you to do me a favor. Please follow this link (

support.xbox.com/.../All ) and choose the statement that most closely relates to the error that you're seeing. Then follow that troubleshooting flow to see if it clears up the error.

Thank you, and best of luck.

Best not be any stock issue at Game, since i cant order anything from Game online that means im going to have to catch the peasant wagon to get the game.