Can't get Xbox One controller to pair with Xbox One Series X console

EdD954 · May 5, 2021

I recently purchased the Xbox One Series X console, and it came with one controller. I still have the two controllers from my old Xbox One and I see articles showing that the old controllers can be paired with the new console, however for the life of me I can't get mine to pair. I don't know why it's not working. Has anyone gotten their old controllers to pair? Was there anything special you had to do?

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ngocphi

Ok question which xbox one controller one of the no headphone jack originals? If so that's why they didnt have Bluetooth and you need an ir blaster

XBF Ihssane Z

Hello there @EdD954, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend following the troubleshooting steps mentioned on the link below:

Troubleshoot issues with an Xbox Wireless Controller | Xbox Support

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

Don8591

I can't find one designed for series x controller. They are all for xbox one controller and don't fit series x controller properly.

XBF Ihssane Z

Xbox Series X|S controllers are fully compatible with the Xbox One, One S and One X. Also the Xbox One controllers work on the new Series consoles.

Obsessive Power

Hi,

Xbox Series X|S controllers are fully compatible with the Xbox One, One S and One X. Xbox One controllers also work on the new Series consoles.

Can't get Xbox One controller to pair with Xbox One Series X console