Can't get to home screen

Discus and support Can't get to home screen in XBoX on Consoles to solve the problem; I am unable to get to my home screen when online. I can access my apps and things by pushing the home button but cannot reach the home screen. It makes... Discussion in 'XBoX on Consoles' started by freelancer jp, Sep 21, 2017.

  1. Can't get to home screen


    I am unable to get to my home screen when online. I can access my apps and things by pushing the home button but cannot reach the home screen. It makes the sounds but then goes black. It was working earlier when I was on Netflix but now it isn't working.
    I have don't nothing different and tried every restart method I can think of. Nothing has been downloaded. I can access all apps like normal but no home screen.

    Also the 'settings' option between 'Notifications' and 'Xbox Assist' is in some weird font.

    Help would be appreciated as I cannot for the life of me afford a replacement....

    :)
     
    freelancer jp, Sep 21, 2017
    #1
  2. Can't get past home screen

    I have tried powering off my Xbox three times already but I cannot get past the home screen. I can go to the right and explore mixer, community, entertainment, and store, but when I press the Xbox button on the controller it comes up with an error code.
    And then when I go to the Xbox website for the error code it says there are no forums with this error code. If I can get some help on this I would greatly appreciate it.
     
    CinnamonDoor801, Sep 21, 2017
    #2
  3. ScootNuke
    ScootNuke Guest
    Can't Go to Home Screen Once in an App

    Whenever I am in an app I can't get to the home screen. I press the xbox/home button on my controller and nothing pops up and I can't navigate the screen. I hear the cursor moving as if it was on the home screen but it is not displayed. I have rebooted and
    it still prevails.
     
    ScootNuke, Sep 21, 2017
    #3
  4. Can't get to home screen

    I should also add the 'Settings' tab appears as a dark green. Was that just in an update? Or is that something to do with this issue?
     
    freelancer jp, Sep 21, 2017
    #4
  5. ISean GrimI
    ISean GrimI Guest
    I can't access the store for some reason, this is Xbox's biggest blunder.
     
    ISean GrimI, Sep 21, 2017
    #5
  6. Huh. Can't access the store either.... God damn it.
     
    freelancer jp, Sep 21, 2017
    #6
  7. ISean GrimI
    ISean GrimI Guest
    What's worse is that Xbox hasn't given anyone any form of an update as to what is happening. A good company normally informs their customers, especially those who have put their console on the line, some of us insiders don't have enough to buy a whole new
    console if they brick our current ones. (Which then in my humble opinion they owe us a new one free of charge)
     
    ISean GrimI, Nov 1, 2018
    #7
  8. ISean GrimI Win User

    Can't get to home screen

    I can't access the store for some reason, this is Xbox's biggest blunder.

    Huh. Can't access the store either.... God damn it.
    What's worse is that Xbox hasn't given anyone any form of an update as to what is happening. A good company normally informs their customers, especially those who have put their console on the line, some of us insiders don't have enough to buy a whole new
    console if they brick our current ones. (Which then in my humble opinion they owe us a new one free of charge)
  9. ISean GrimI Win User

    Can't get to home screen

    I can't access the store for some reason, this is Xbox's biggest blunder.
  10. freelancer jp Win User

    Can't get to home screen

    I should also add the 'Settings' tab appears as a dark green. Was that just in an update? Or is that something to do with this issue?
  11. freelancer jp Win User

    Can't get to home screen

    I can't access the store for some reason, this is Xbox's biggest blunder.
    Huh. Can't access the store either.... God damn it.
  12. CaLi KILLA 420z Win User

    Xbox One won't wake up from standby mode (without hard restart)

    It's happening to me right now....but I still can't get to my home screen
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Can't get to home screen

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