Can't get teredo ip and tried Microsoft and Internet provider solutions

Discus and support Can't get teredo ip and tried Microsoft and Internet provider solutions in XBoX on Consoles to solve the problem; Hi so I installed destiny the second day of release and then 4 days later on the 14th I tried connecting and now it says I can not get a teredo ip.... Discussion in 'XBoX on Consoles' started by S2Hcoming4U, Sep 19, 2014.

  1. S2Hcoming4U
    S2Hcoming4U Guest

    Can't get teredo ip and tried Microsoft and Internet provider solutions


    Hi so I installed destiny the second day of release and then 4 days later on the 14th I tried connecting and now it says I can not get a teredo ip. I've gone through all the suggested steps to no avail. My Internet provider, charter, says that I should be
    having no problems. I have an Asus router although I don't remember the type at the moment. I can look it up when I get home. One interesting note I haven't seen on other posts is that my NAT says it is behind a firewall or not connected. I'm really not sure
    what to do.

    :)
     
    S2Hcoming4U, Sep 19, 2014
    #1
  2. Arminator
    Arminator Guest
    "Can't get a Teredo IP address" error despite multiplayer working fine until now

    [quote user="PastyFreshness"]I get the "Can't get a Teredo IP address" error. The internet connectivity test says "It's all good." I don't have IPv6, UDP port 3544 isn't blocked, and I tried restarting my router and the Xbox One multiple times[/quote]

    Could you tell us what Internet Provider and what exact router model you are using? For example the AVM FritzBox routers actively block Teredo traffic under certain circumstances. So getting to know the router model you use would help us troubleshooting
    the issue better.
     
    Arminator, Sep 19, 2014
    #2
  3. jmcode
    jmcode Guest
    do I ch

    Please provide the following information so that we can help:

    Who is your ISP? (Internet Service Provider):

    Modem brand & model number:

    Router brand & model number:

    Is your Xbox One connected via wired or wireless?:

    Things you have tried (UPnP? Manual port forwarding? DMZ? Wired Xbox One directly to modem?):

    Is UPnP Enabled on your router?

    Do you have a NAT error? If so, what is your NAT type?

    Any Error Codes you encounter:

    Do you get a Teredo IP error?

    Does the WAN/Internet IP (NOT the LAN IP!) listed in your router's web interface match the IP reported by
    Trace My IP | IP Address Tracker | IP Tracer | Computer Hardware IP Visitor Location ?:
     
    jmcode, Sep 19, 2014
    #3
  4. BobMcFly247
    BobMcFly247 Guest

    Can't get teredo ip and tried Microsoft and Internet provider solutions

    If you already tried all suggested steps like cache reset, powercycle, deleting alternative MAC adress, restarting router and haven't changed anything on your router and it worked earlier, there may be only the possibility to reset your Xbox to factory
    settings. In some cases we had here this seems to be the only solution to get it back working.
     
    BobMcFly247, Sep 19, 2014
    #4
  5. S2Hcoming4U
    S2Hcoming4U Guest
    I was hoping it wouldn't come to that. I suppose that's the next step
     
    S2Hcoming4U, Sep 19, 2014
    #5
  6. Chroniic Man
    Chroniic Man Guest
    was playing Destiny all morning yesterday, packed up my console and went to work. Around 1:30pm i tried jumping back online, but i was receiving the "Canary" error on Destiny. I then tried to join my buddies party chat, received another error from Microsoft
    "Sorry, you cant join now. The game could be full, party chat could be full, privacy settings might prevent your joining, or there could be a connection problem. (0x87c40011)" Spent the day at work googling what was going on, since i dont have access to the
    modem at work to reset i assumed it was just that problem. When i got home last night i hooked up the console and unfortunately had the same problems. My xbox 360 is working just fine, party chat and online gaming. So I contacted xbox support via chat, she
    had me hard reset my console. She then had me reset my internet, but that didnt fix it either. We lost connection through chat due to the internet reset, we emailed back and forth a few times but she didnt offer any other advice. Before i realized it was almost
    midnight and i had to head to bed. This morning im still having the same issues, NONE of my games will open that have to connect to any type of server...FIFA 14, Madden 25, Diablo 3, Destiny, Warframe, NHL 15...some of them stop me at the tital screen with
    an error like Destiny. Others can not "sync" my game save information and give me the option to play in "offline" mode. So i call support this time thinking maybe they can help me out, they have me go through the same steps with no results. She tells me to
    call my ISP to have them open these ports.

    Port 88 (UDP)

    Port 3074 (UDP and TCP)

    Port 53 (UDP and TCP)

    Port 80 (TCP)

    Port 500 (UDP)

    UDP Port 3544 (UDP)

    UDP Port 4500 (UDP)

    Im just now about to call but i can not believe that my Xbox One is connected to Live, i can send and receive messages, i can stream video from netflix, hulu, and amazon, but i cant join or send party chats or play any games. This is my first bad experience
    with Microsoft in 8 years. Im befuddled to say the least.
     
    Chroniic Man, Sep 19, 2014
    #6
  7. Chroniic Man
    Chroniic Man Guest
    Did the reset on my console it worked, just have to download everything again *sigh*
     
    Chroniic Man, Sep 19, 2014
    #7
  8. S2Hcoming4U
    S2Hcoming4U Guest

    Can't get teredo ip and tried Microsoft and Internet provider solutions

    Same exact problem I'm curious if destiny is playing a part somehow since I've seen so many posts already concerning "after playing destiny". I wonder how that could be but a general observation.
     
    S2Hcoming4U, Oct 31, 2018
    #8
  9. S2Hcoming4U Win User

    Can't get teredo ip and tried Microsoft and Internet provider solutions

    Same exact problem I'm curious if destiny is playing a part somehow since I've seen so many posts already concerning "after playing destiny". I wonder how that could be but a general observation.
  10. Chroniic Man Win User

    Can't get teredo ip and tried Microsoft and Internet provider solutions

    Did the reset on my console it worked, just have to download everything again *sigh*
  11. S2Hcoming4U Win User

    Can't get teredo ip and tried Microsoft and Internet provider solutions

    I was hoping it wouldn't come to that. I suppose that's the next step
  12. BobMcFly247 Win User

    Can't get teredo ip and tried Microsoft and Internet provider solutions

    If you already tried all suggested steps like cache reset, powercycle, deleting alternative MAC adress, restarting router and haven't changed anything on your router and it worked earlier, there may be only the possibility to reset your Xbox to factory
    settings. In some cases we had here this seems to be the only solution to get it back working.
  13. Chroniic Man Win User

    Can't get teredo ip and tried Microsoft and Internet provider solutions

    was playing Destiny all morning yesterday, packed up my console and went to work. Around 1:30pm i tried jumping back online, but i was receiving the "Canary" error on Destiny. I then tried to join my buddies party chat, received another error from Microsoft
    "Sorry, you cant join now. The game could be full, party chat could be full, privacy settings might prevent your joining, or there could be a connection problem. (0x87c40011)" Spent the day at work googling what was going on, since i dont have access to the
    modem at work to reset i assumed it was just that problem. When i got home last night i hooked up the console and unfortunately had the same problems. My xbox 360 is working just fine, party chat and online gaming. So I contacted xbox support via chat, she
    had me hard reset my console. She then had me reset my internet, but that didnt fix it either. We lost connection through chat due to the internet reset, we emailed back and forth a few times but she didnt offer any other advice. Before i realized it was almost
    midnight and i had to head to bed. This morning im still having the same issues, NONE of my games will open that have to connect to any type of server...FIFA 14, Madden 25, Diablo 3, Destiny, Warframe, NHL 15...some of them stop me at the tital screen with
    an error like Destiny. Others can not "sync" my game save information and give me the option to play in "offline" mode. So i call support this time thinking maybe they can help me out, they have me go through the same steps with no results. She tells me to
    call my ISP to have them open these ports.

    Port 88 (UDP)

    Port 3074 (UDP and TCP)

    Port 53 (UDP and TCP)

    Port 80 (TCP)

    Port 500 (UDP)

    UDP Port 3544 (UDP)

    UDP Port 4500 (UDP)

    Im just now about to call but i can not believe that my Xbox One is connected to Live, i can send and receive messages, i can stream video from netflix, hulu, and amazon, but i cant join or send party chats or play any games. This is my first bad experience
    with Microsoft in 8 years. Im befuddled to say the least.
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Can't get teredo ip and tried Microsoft and Internet provider solutions

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