cant get smart glass to find xbox one

Iliac Crest · Oct 25, 2014

My smart glass app works great... for about 2 days and then it fails to connect any longer. Even though it still sees my Xbone it won't connect again until I reset the network and xbox.

I'm looking for a solution other than resetting everything every two days. I'd appreciate any ideas about what is changing on my network every 48 hours or so.

I'm using the xbox one smart glass app on iOS8 through an Asus RT-AC66U router.

:)

Misses Joust · Oct 25, 2014

cant get smart glass to find xbox one

G'day Draco! Just to verify, I need to ask a silly question: Are you currently logged into the Xbox 360 Smartglass app, or the Smartglass for Xbox One app? To follow up, are you logged into the same profile on both the console and Smartglass? And is your
console on a wired connection to your router, or is it wireless?

Mister Beep · Oct 25, 2014

cant get smart glass to find xbox one

Hey there NERVI0!

Sorry to hear you may be experiencing issues with Smartlass! Since this thread is older, please post a new thread so the community can provide support tailored to you! Thanks!

Mister Beep

Hey there NERVI0!

Sorry to hear you may be experiencing issues with Smartlass! Since this thread is older, please post a new thread so the community can provide support tailored to you! Thanks!

BrianS128

Hi,

I'm having a similar issue and found a dreadful resolve. Pull the power on the Xbox for about 30 seconds and it should start working again. I don't like this because it happens too often and isn't really solving the problem.

For me personally I use multiple routers, acting as switches so I have wifi through the dead zones in my house(not that is a big house). In order for me to connect to the Xbox I have to switch to the router it is directly plugged into, despite only being
a bridge to the main. I assigned it a static ip, but is till hasn't really helped. It would be nice if that helped.

Schief

Hello SoilArt. The Xbox One SmartGlass app for android can be found HERE if you are using an "official" google sanctioned Android device:

play.google.com/.../details

Soil Art X

I can't find any XBOX ONE Smartglass app,for my android phone.

But I know there is for the iPhone......

Listed mia 510

Check your settings on XboxOne settings page.

😏

From your settings page select "Preferences" now look to the right of page. Make sure you have selected either (from any SmartGlass device) - ( Only From profiles signed in on this Xbox )

If selected is ( Don't allow SmartGlass connection ) your issues should be over once changed and saved!!

😬

So... Settings>Preferences>SmartGlass Connections: only from profiles signed in on this xbox. "That's my preference"

Hope this helps

-Listed

cant get smart glass to find xbox one