Can't get past birthday in initial setup

I tried setting up my Xbox One last night, but after entering my user and password I'm asked to enter my birthday.

The problem is that there are 3 boxes for day, month and year, and all 3 requires me to select from a list, but I'm only able to write and therefore I'm also not able to switch between the boxes, so it is stuck on the day box.

I've read somewhere that it shouldn't ask if my profile already has a birthday, so I checked and I only entered year, I've updated it and will see if that does the trick.

My main reason for posting this is to help someone with the same issue and hopefully make MS take note of it so they can patch it as this can't be what they've intended.

:)

 

Controller not conecting

My controller can get past the A button in initial setup. Did you get farther than me?

 

Can't get past 1st setup page

It wouldnt matter which controller as long as it is a One controller.

I had a similar situation with one of mine and had to just take it back and exchange it.

 

Hey there JachAnen87,

We'd like to get a bit more information on what's going on so we can take a closer look. Can you walk us through the process you took before seeing this issue? Perhaps you might be able to post a screenshot as well?

We'd greatly appreciate it!