Can't get on live I know nothing about games or devises

You will either have to uninstall a game or you can try a hard reset/power cycle.

It is done by pressing and holding the xbox logo in the front until it switches off. Waiting 30 seconds before switching it on again.

Good day

To be able to play online you will need a internet connection and a gold sibscription, aswell as an account.

does it give you any error?

Does this mean you have no idea how to fix this

Hello Tonier,

When you get that message usually means storage is full. You will have to delete a game or two if you are trying to download the game.

Here a couple links how to delete content on the console:

https://support.xbox.com/games/troubleshooting/free-up-hard-drive-space--- Xbox one

https://support.xbox.com/games/game-setup/install-play-delete-game --- Xbox 360

If need further help please describe what you are trying to do and what happens.

Thanks,

Brad