Can't get old data from Microsoft Solitaire Collection

"This could have been an issue with some system files on your computer being corrupted.

To resolve this concern, we suggest to run our Windows Application Troubleshooter. This will diagnose and automatically fix any issues related to Windows application
as well as the Microsoft Store."

this is a message a moderator about a simillar problem

moderator response

Hi RayLoomLD

L: 1170000 – Xbox Live couldn’t sign you in. Usually this means that there’s a Windows Update that didn’t install. Try the following steps:

1. Check to make sure you’re connected to the internet.
2. Check to see if Xbox Live services are down. This handy website shows the status: http://support.xbox.com/en-US/xbox-live-status
3. If they are all up, go to http://www.xbox.com and
   sign in with the same account you sign in to on your computer/tablet.
4. If everything is okay there, try restarting your computer/tablet with the “restart” option on the power/shutdown menu. Just clicking the off button or turning off your computer/tablet won’t work. It needs to be restarted.
5. If you still can’t connect, try running the Windows Update Troubleshooter. We have detailed instructions here if you scroll down, but you can get it here: http://go.microsoft.com/?linkid=9830262
6. Check For Updates & install any mandatory, recommended, or optional updates you might have missed. We have detailed instructions further down this note.
7. Restart your computer – all those updates need to finish & you need to restart to make sure they all went through.

Additionally, our Microsoft Casual Games FAQpage also
contains some great troubleshooting solutions to try, as well as some alternative ways to contact the Solitaire community near the bottom of the page.

Or try

The solution to this problem is to install the "Xbox Identity Provider"; I could not find this app using the normal Windows 10 Store search box (nor with
other search engines like Bing, Google, etc.), but this app isavailable from the Microsoft Store at:

https://www.microsoft.com/store/apps/9wzdncrd1hkw

Hope this helps

Hallo,

der Hinweis "Installiere Xbox Identity Provider"

hat bei mir zum entsprechenden Erfolg geführt.

Der Fehler 1170000 wurde erfolgreich entfernt und bin wieder

mit meiner komplett erworbenen Erfolge in Xbox Live

zugeschaltet, erfreulich.

Besten Dank für den Tip !!!

Michel.

Can't get old data from Microsoft Solitaire Collection

Can't log on, error code 1170000.

The "Sign In" spot says playing as a guest, click here to sign in using a Microsoft Account. After clicking on the sign in spot it says user signed out ~ need to return to sign in . . "OK" button gets sign in error ~ error code 117000 - "Try Again" gets
the same loop.

I logged out of the Microsoft and Xbox account and relogged in. That did not make a change in the errors.

I suspect that the registry has a problem in the solitaire program. I tried to un-install and re-install the Microsoft Solitaire Collection. and the same thing happens as described above.

The Windows 10 system is up to date. The computer reported "service registration is corrupt" at one point.

Any ideas?

Microsoft solitaire Collection plays all adds but will not load the game. message on screen is-( we are having some trouble connecting to the internet to download Microsoft solitaire collection data)