Cant get my xbox account back after it disapeared.

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

Kindly try this Please Turn off console > (press and hold power button for 10 seconds) unplug everything from the console > wait for 2 minutes and plug everything back > Turn On the console.

This worked! Thank you so much, i thought i lost everything 😅👍🏼

Try recovering your account, it usually gets rid of ALL passwords except the account email password, I forgot my pass to sign into my account on my xbox so i recovered the account and the pass disapeared.

They said they cant even open the account. I logged into the email that used to be on my account and it said "join xbox live" My gamertag went from "Jake" to "". Iv'e been on the phone with support for the last 3 hours and I can't access either
of my old accounts. I pull my xbox out of my closet after a year and a half after leaving because my account gets stolen(not being my fault that reps get socialed), and now I not only cant get my account that was stolen back but I cant get my other account
back. And the only thing the reps can tell me is "post on the forums" or "there is no way you can recover this account". Then on the forums you tell me to go back to the reps? They are going to tell me to come back here.

I'm unsure as to why they aren't. Have you tried searching through the game pass menu? Does it still not let you download them?

The game pass menu doesn't appear at all, when my dad's account isn't online on my xbox, the Gamepass tab isn't there at all, but when it's online on my xbox, it suddenly appears back so even if i downloaded the game, it would disapear soon after i logged off
the account