Can't get my reward points deposited

Discus and support Can't get my reward points deposited in XBoX Rewards & Social to solve the problem; hi, I've waited to get my reward points deposited but they still show as pending and i cannot longer see the button to request my deposit. Please... Discussion in 'XBoX Rewards & Social' started by Pikaricha, Apr 11, 2017.

  1. Pikaricha
    Pikaricha Guest

    Can't get my reward points deposited


    hi, I've waited to get my reward points deposited but they still show as pending and i cannot longer see the button to request my deposit.

    Please assist

    :)
     
    Pikaricha, Apr 11, 2017
    #1
  2. knarf55
    knarf55 Guest
    Xbox Rewards did not deposit to Microsoft Rewards Balanced even though it says deposited

    Hi there, when does the xbox rewards points show up in my microsoft reward balance? On 12/28/16, in my xbox live rewards dashboard I see that the rewards were deposited "Rewards Deposited - 30,000 Credits" but I can't figure where they were deposited to?
    Can you help?
     
    knarf55, Apr 11, 2017
    #2
  3. Gloddox
    Gloddox Guest
    Updateing account information

    i have been trying to get my points deposited into my Xbox account and I have updated my billing information dew to moving back down to Texas and I still can't get my reward points pleas help
     
    Gloddox, Apr 11, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Can't get my reward points deposited

    Hello Pikaricha,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your Credit events happened in the latter half of last month, they were only recently deposited in the mid-April deposit cycle. Since you were automatically scheduled for a deposit at 5000 pending Credits, there was no need to request
    one manually, so that button was removed.
     
    XBLRewards8, Apr 12, 2017
    #4
  5. XBLRewards8 Win User

    Can't get my reward points deposited

    Hello Pikaricha,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your Credit events happened in the latter half of last month, they were only recently deposited in the mid-April deposit cycle. Since you were automatically scheduled for a deposit at 5000 pending Credits, there was no need to request
    one manually, so that button was removed.
  6. XBLRewards3 Win User

    Can't get rewards points deposit

    Hi YungJoshyBoomin. There is an issue with your account that is preventing us from making a successful deposit. The billable account we have for you is not the primary account associated with your Microsoft account. The Payment Operations team is currently
    working on a resolution. Once we are able to apply a fix, a deposit will be made. Thanks for your patience.
  7. Daft Badger Win User

    Went from Free Xbox live no points

    What points?

    If you mean xbox live rewards then you get them on the 15th & 30th of the month.

    You need a total of 5000 points for an automatic deposit or at least 1000 points & you can request a deposit in "my rewards" from the rewards site.
  8. Smwutches Win User

    Microsoft points transfer

    There was a rewards deposit on the 8th and a lot of people are still having issues getting rewards credits deposited so they are getting those emails. The OP is mistaken that they are points though.
  9. FACELESSICE Win User

    Earning Microsoft Points for Gold renewal

    Deposits from the Xbox LIVE Rewards program occurs around the 15th and 30th of each month. Deposits from the Program are in batches of 100 Points or more. Rewards Points deposits are labeled as Points Added or Rewards. The Microsoft Billing site will not
    list out the specific Rewards opportunity that has been deposited. From there, the total amount of Rewards Points deposited should add up with the amount of awarded Rewards Points listed on the Xbox LIVE Rewards site. This is from the rewards rep. Here is
    a link to the forum

    forums.xbox.com/.../29.aspx
Thema:

Can't get my reward points deposited

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