Can't get into my profile

You will need to do the account recovery form. So Microsoft and make sure that your are who you say you are. If they approve you they will then send you a link to reset your password. They will send this link to a contact email address
that you provide while doing the account recovery.

If they can verify its you, and get you the password reset make sure to change the email on the account. So you don't have this issue in the future.

Here is a link to a video showing you how get to, and do the account recovery: https://www.youtube.com/watch?v=cg1qx9un0kw&t=3s

Hope this helps, Happy Gaming!!!

You will need to answer the Security questions if you can't access the account because you have forgot the details you will need to speak to the Xbox Support Team.

https://support.xbox.com/en-US/contact-us#5:2:4

Hi.

It seems that you have recently requested to update your security information on your Microsoft account on 5/19. The previous alternate email might have been your only security info, and Microsoft therefore puts a temporary hold of 30 days before allowing you full access to certain services that require extra security. This is done to protect and alert you in case the security info was removed by someone who had unauthorized access to your account.

Microsoft can't expedite the 30-day process unless you cancel the request at the login page.

To avoid ending up in this pending state again, you may set up multiple ways to authenticate through Additional security options | Microsoft account, and avoid deleting all security info at once.

Alternate email: m7*****@gmx.com

I don't remember it

My user name works and password but says I'm security blocked.