Can't get into Jigsaw

Discus and support Can't get into Jigsaw in XBoX Games and Apps to solve the problem; MS Jigsaw suddenly stopped working just over a week ago. It shows 'signing in', and then won't go any further, and after a while comes up with a... Discussion in 'XBoX Games and Apps' started by Ruthbufo, Jul 26, 2017.

  1. Ruthbufo
    Ruthbufo Guest

    Can't get into Jigsaw


    MS Jigsaw suddenly stopped working just over a week ago. It shows 'signing in', and then won't go any further, and after a while comes up with a message that the 'in-app' purchase isn't available and I should choose something else. But I haven't made any
    in-app purchases. I'm on Windows 10 - and will now be installing one of the other jigsaw programmes rather than wait any longer for MS to fix this....

    :)
     
    Ruthbufo, Jul 26, 2017
    #1
  2. GlitteryKarma0
    GlitteryKarma0 Guest
    I can't get into jigsaw puzzles??

    For 2 days I've been unable to work any puzzles. At first when i finished a puzzle it would kick me completely out of game, then it now kicks me out at loading download collections, my collections and custom collections. This my second best game to play
    so please fix so i can play. Thanks
     
    GlitteryKarma0, Jul 26, 2017
    #2
  3. soft pillowcase
    soft pillowcase Guest
    Windows 10 Games Cannot Sign Into the Xbox Account

    Also having problems, can't sign into jigsaw or sudoku, trying to get the achievements in those games and I can't because I can't connect to my xbl account.
     
    soft pillowcase, Jul 26, 2017
    #3
  4. jagervic Win User

    daily challenge does not fully load.

    Me too I can't get the 1st and the 3rd jigsaw jammer to load
  5. jimhughretired Win User

    Microsoft games and Xbox sign-in issues

    Same problem with Jigsaw - Solitaire works, but not Jigsaw on Surface 4 in the past week. Xbox customer help can't solve it as this is a 'games on windows' problem, they say. Microsoft Answer Desk can't help. And Jigsaw works fine on a Dell Win 10 platform,
    so it's something about Jigsaw communicating with the xbox registry server on the Surface 4.
  6. soft pillowcase Win User

    Windows 10 Games Cannot Sign Into the Xbox Account

    Also having problems, can't sign into jigsaw or sudoku, trying to get the achievements in those games and I can't because I can't connect to my xbl account.
  7. Mister Maka Win User

    Can't get Microsoft Jigsaw to play

    Hey there rocon1104.

    Let's try uninstalling Microsoft Jigsaw, restart your PC, and then re-install it. Once it's reinstalled, make sure you signed in with your correct Microsoft account.
  8. XBF Brad A Win User

    Can't get Microsoft Jigsaw to open.

    Hello Goodyear,

    Thanks for coming to the forums with your question. Sorry for the issue that you are having. Have you tried just to power off the PC completely? You can also go to

    Microsoft casual games community     the community there is for just the casual games and are very helpful.

    Thanks,

    Brad
Thema:

Can't get into Jigsaw

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