Can’t get games with gold game because I already own trial

Discus and support Can’t get games with gold game because I already own trial in XBoX Games and Apps to solve the problem; I tried to get Tom Clancy’s The Division, which is free for games with gold but it says i already own it. I downlaoded a free trial a while back and... Discussion in 'XBoX Games and Apps' started by TodaySpade065, Sep 4, 2020.

  1. Can’t get games with gold game because I already own trial


    I tried to get Tom Clancy’s The Division, which is free for games with gold but it says i already own it. I downlaoded a free trial a while back and wont let me get the full version, unless i pay for it. How do i fix this?

    :)
     
    TodaySpade065, Sep 4, 2020
    #1
  2. Dethlehem Win User

    Can’t get games with gold game because I already own trial

    In the game’s main menu, go down to Xbox Store. Click that, insert your passcode and select “Get” and it will convert your trial to the full game.
  3. Order Win User

    Can’t get games with gold game because I already own trial

    uninstall trial version and download gold version with the correct account
  4. ngocphi Win User

    Can’t get games with gold game because I already own trial

    You uninstall the old one and then queue the download
  5. OndoyBahista Win User

    GOLD PROBLEMS!!Gold Doesn't work

    http://support.xbox.com/billing/xbox-subscriptions/trial-gold-subscription

    The following limitations and restrictions apply to Xbox Live trial subscriptions from games or console bundles:

    • If you have an existing paid Xbox Live Gold subscription, you can’t redeem Xbox Live Gold trial subscriptions from games or console bundles to extend your subscription period. However, you can redeem the prepaid code once your current paid subscription
      expires.
    • Prepaid codes for Xbox Live Gold trial subscriptions are only available in select games and bundles.
    • You can’t access Games with Gold for the Xbox 360 with this type of Xbox Live Gold trial subscription.
    • You can’t stack prepaid codes for Xbox Live Gold trial subscriptions from games or console bundles. This means that you can’t start another trial period before your current trial period has finished. However, you can purchase a new paid Xbox Live Gold subscription
      and start the subscription at any time during the trial period.
    • If you don’t currently have a paid Xbox Live Gold subscription, there is no limit to the number of times you can use this type of Xbox Live Gold trial subscription.
  6. XBF Javier R Win User

    Game pass codes

    Hello Pace,

    Here at our How to get an Xbox Live Gold trial subscription it is explained that:

    The following limitations and restrictions apply to Xbox Live trials from games or console bundles:

    • If you have an existing paid Xbox Live Gold subscription, you can’t redeem an Xbox Live Gold trial from games or console bundles to extend your subscription period. However, you can redeem the prepaid code once your current paid subscription expires.
    • Redeemable codes for Xbox Live Gold trial subscriptions are only available in select games and console bundles.
    • You can’t stack redeemable codes for Xbox Live Gold trials from games or console bundles. This means that you can’t start another trial period before your current trial period has finished. However, you can purchase an Xbox Live Gold subscription and start
      that subscription at any time during the trial period.
    Hope this provides enough information.

    Best wishes!
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Can’t get games with gold game because I already own trial

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