Can't get Gamepass Ultimate!

Ultimate also works on pc

You just get the pc libraries and the cloud play

Gamepass for console.has xbox games

Gamepass for.pc.has pc.only games

Gamepass ultimate has.both and cloud play

You can't access console.games on pc unless cloud

Same.with console.can't access pc games part of ultimate

Also if you don't live in an xbox gamepass ultimate region you can't get it

Gaming is many things to many people around the world. It’s entertainment, it’s connecting with friends and loved ones, it’s a much-needed break, especially in times like these.

Like many of you, we’re adjusting to the effects of the Covid-19 pandemic. The health and safety of our staff is a top priority at this time, but rest assured, we’re also committed to taking care of your Xbox support needs.

A few important notes:

• We’re experiencing heavy support volume at the moment, and waiting times may be longer than usual.
• Out of concern for our advocates, we have adjusted our hours in some regions and are doing our best to keep that information current on the site.
• You can always search this site for help – there’s a good chance that the answer to your problem is ready and waiting. Or if you’re signed in on your console, go to Xbox Assist.
• You can manage your subscriptions and payments by visiting https://account.microsoft.com/.
• Stay in the know about your games, apps and services by checking the Xbox Live service status.
• See Microsoft’s commitment to customers during COVID-19.

Thank you for playing on Xbox!

Same here. Money was deducted from my account even after that message saying something wrong on our end showed up and still cant access gamepass anything.

Really unlucky, hope if gets better but currently, there is a huge volume of players and purchasers so it may be difficult