Can’t get Fortnite to work

Discus and support Can’t get Fortnite to work in XBoX Games and Apps to solve the problem; Hello, My son can’t get Fortnite to work. It gets to the epic server queue then it goes right back to press A to start. How can we fix this problem... Discussion in 'XBoX Games and Apps' started by RazorRobbA, Nov 21, 2021.

  1. RazorRobbA
    RazorRobbA Guest

    Can’t get Fortnite to work


    Hello,

    My son can’t get Fortnite to work. It gets to the epic server queue then it goes right back to press A to start.

    How can we fix this problem ?

    Already tried

    Unplugging Xbox x and replugging in

    Unplugging route and replugging in

    Uninstalling Fortnite and reinstalling

    All his other games work great. I messaged epic and they said they are having no issues to contact Xbox.

    Thank you ,

    Frustrated mom

    :)
     
    RazorRobbA, Nov 21, 2021
    #1
  2. Ricardo Lechuga Win User

    Can’t get Fortnite to work

    Was a pleasure have a great day
  3. RazorRobbA Win User

    Can’t get Fortnite to work

    Reset saving games and apps worked ! Thank you so much !
  4. RazorRobbA Win User

    Can’t get Fortnite to work

    Thank you so much ! I will try that !
  5. Ricardo Lechuga Win User

    Can’t get Fortnite to work

    Hi RazorRobbA! My name is Ricardo an independent advisor ready to help you with this situation!

    Please, try to connect the Xbox trough a hotspot mobile, after that confirm if the game is working

    Also you can try to restore keeping games and apps, please be sure that you know your account email and password:

    Press the Xbox button  to open the guide.
    Select Profile & system > Settings > System > Console info.
    Select Reset console.
    On the Reset your console screen, you'll see three option use this one, be sure you remember the email and password of you're accounts:

    Reset and keep my games & apps. Use this option as your primary choice when troubleshooting. It will reset the OS and delete all potentially corrupted data without deleting your games or apps. In some cases, if a corrupt game file is causing the issue you're troubleshooting, you may have to choose Reset and remove everything, but you should always start with Reset and keep my games & apps
  6. ben Support Win User

    Communication with the Xbox network servers has been interrupted (#х41 cd2b15f8d2c586) status: MONTANO

    Hello I tried this and it still isn’t working, I can’t load fortnite either I get the error code 0x87e10bef.

    I can get into games on rocket league
Thema:

Can’t get Fortnite to work

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