Can't get deposits

I received another email telling me I need to update my billing information. First, when I click on the link provided I'm taken to my personal information, not the billing information. When I finally found that, it had a card I no longer have present.
So I assumed that was the problem and I attempted to delete it. And I received an error message telling me it couldn't be deleted because it was associated with Azure, Developer, and 365 Business. So I got you guys to call me and after a lengthy discussion
with one woman she hung up on me. So I got you to call me again - and this time I talked to Michel who successfully deleted the errant card. So now I went back to the rewards site and no change - it still tells me to update my account. Michel transferred
me to Mark at the MS Rewards division and after telling him my phone number so he could call me back if we were disconnected and describing the problem to him HE hung up on me and has NOT bothered to call me back (and yes I'm using my cell phone and yes I
have a good signal strength). There is NOTHING to update on my account - it's all good as far as I can tell. Paypal is working fine and the credit card that is there, though not used, is fine. So, your site said if my account is up to date then to write
you this "post."

You guys need to take a serious look at what "customer service" means - and I was NOT rude or inappropriate or anything like that to you guys!

:)

 

Can't get rewards points deposit

My rewards points won't deposit despite that all the information is correct.

 

Can't get rewards points deposit

Hi YungJoshyBoomin. There is an issue with your account that is preventing us from making a successful deposit. The billable account we have for you is not the primary account associated with your Microsoft account. The Payment Operations team is currently
working on a resolution. Once we are able to apply a fix, a deposit will be made. Thanks for your patience.

 

Hi GoBo zoom. Unfortunately, there is not yet a resolution to the deposit issue you are having. The Payment Operations team is working on it. Once there is a fix, we will make a deposit to your account. Sorry for the inconveniences.