Can't get Custom gamerpic because it says I'm under 18

Discus and support Can't get Custom gamerpic because it says I'm under 18 in XBoX on Consoles to solve the problem; All of my friends have managed to get a custom gamerpic using the Xbox beta app. When I tried doing it, a message came up telling me that I can't... Discussion in 'XBoX on Consoles' started by vFxrgo, Jun 11, 2017.

  1. vFxrgo
    vFxrgo Guest

    Can't get Custom gamerpic because it says I'm under 18


    All of my friends have managed to get a custom gamerpic using the Xbox beta app. When I tried doing it, a message came up telling me that I can't upload a customer picture because I am under 18, which isn't true because I am 18. Is there any way I could
    get past this problem and upload a custom gamerpic?

    :)
     
    vFxrgo, Jun 11, 2017
    #1
  2. Daft Badger
    Daft Badger Guest
    Can you upload your own gamer pics?

    Not stupid at all.

    Perfectly reasonable that under 18's can't upload a custom gamerpic.
     
    Daft Badger, Jun 11, 2017
    #2
  3. ngocphi
    ngocphi Guest
    Wont let me have a custom gamer picture even though in set as adult

    because you need to be 18 to use the custom gamerpic

    It doesn't matter what age you change it to

    It goes by the original age not what it gets changed to later

    If it is the oroginal.age you have to.remove your account from parental control under https//accounts.microsoft.com

    If it isn't over 18 and no it can't be changed after the fact then the system will ask.gor another parental email
     
    ngocphi, Jun 11, 2017
    #3
  4. ngocphi
    ngocphi Guest

    Can't get Custom gamerpic because it says I'm under 18

    you have to be over 18

    And no changing the age of your account afterwards.has no effect on the Xbox live age only father time. Can fix that
     
    ngocphi, Jun 11, 2017
    #4
  5. vFxrgo
    vFxrgo Guest
    But I am legally 18 now however it still isn't letting have a custom gamerpic
     
    vFxrgo, Nov 1, 2018
    #5
  6. vFxrgo Win User

    Can't get Custom gamerpic because it says I'm under 18

    you have to be over 18
    But I am legally 18 now however it still isn't letting have a custom gamerpic
  7. ngocphi Win User

    Can't get Custom gamerpic because it says I'm under 18

    you have to be over 18

    And no changing the age of your account afterwards.has no effect on the Xbox live age only father time. Can fix that
  8. Flux Enrage Win User

    Custom gamerpic

    I'm having the same problem. I contacted xbox live support and they even confirmed that i had an adult account and that i was listed as 18 but im still getting the error message "people under 18 can't upload custom gamerpics". I just want to be able to upload
    custom gamerpics and I'm the right age to do so, yet I can't.
  9. Daft Badger Win User

    Can you upload your own gamer pics?

    Not stupid at all.

    Perfectly reasonable that under 18's can't upload a custom gamerpic.
  10. ForzaDrift Girl Win User

    Custom gamerpic

    Hi Gamesiarz,

    Usually it get verified within 24 hours custom gamerpics but if you aren't older then 18 years you can't get a custom gamerpic
Thema:

Can't get Custom gamerpic because it says I'm under 18

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