Can't get an IP address

Discus and support Can't get an IP address in XBoX on Consoles to solve the problem; I've been having trouble with my nat type recently. it says strict, yes I know that's not what is suppose to say but I got a little annoyed because I... Discussion in 'XBoX on Consoles' started by CrossedUp, Jan 17, 2015.

  1. CrossedUp
    CrossedUp Guest

    Can't get an IP address


    I've been having trouble with my nat type recently. it says strict, yes I know that's not what is suppose to say but I got a little annoyed because I was following all steps to get rid of it then I just got in over my head adjusting my IP address manually
    and now I can't even connect to xbox live! I tried to hit change automatically but nothing happens. Now when I try to sign in to live it says can't get an IP address. PLEASE HELP, I don't know what to do! Would factory resetting be the best thing and just
    redownload my account back onto my xbox?? If so would it delete all my progreas on my games? please get back to me ASAP .

    Justin from Jacksonville.

    :)
     
    CrossedUp, Jan 17, 2015
    #1
  2. Can't get Teredo IP Address

    I've been running into an almost identical issue for the past week. Hope we can get some answers/fixes.
     
    The Lord Peanut, Jan 17, 2015
    #2
  3. lukecr4ft
    lukecr4ft Guest
    Can't get teredo IP address

    For the past few months my chat on Xbox has been bugging out and not connecting to parties, and its because my Xbox one can't pick up the teredo IP address. I have tried everything within reason which includes factory resetting my Xbox and nothing worked
    what do I do?
     
    lukecr4ft, Jan 17, 2015
    #3
  4. Can't get an IP address

    Did you adjust anything in your router? If so you need to put your router back to DHCP and not static IPs.

    If you haven't changed anything in the router first make sure both the IP and DNS are set to automatic on your Xbox. Second do a Hard restart of your Xbox by holding the power button for 6-10 seconds. Third unplug your router and let it sit for 5 to 10
    minutes, plug it back in and let it fully reboot (most routers take a few minutes. After that turn on your Xbox and see if that works. If it doesn't try a direct connection to your modem (if you can unless your router is a modem/router combo supplied by
    your ISP) to rule out some router issues.
     
    Richiestang78, Jan 17, 2015
    #4
  5. Is your xbox on power save mode? If not - this could be the reason. Try to set your xbox to power save mode and then try again.

    Be sure you have the latest Firmware for your router also.
     
    Xx ROZILLA xX, Jan 17, 2015
    #5
  6. As a reply to Rozilla, your Xbox does NOT need to be in powersaving mode if you are willing to Powercycle it once in a while to clear the cache

    As for your NAT I highly suggest you follow these steps to set it to OPEN (behind a cone NAT)

    This is what I want you to do

    1. On your Xbox while on the home menu press the menu button and select
      Settings
    2. From there you select Network

      You might want to write down the information on the right side;Subnet mask, Gateway
    3. You then select Advanced settings This will allow you to configure your IP
    4. You select manual DHCP selection and you will be prompted to enter an IP

      Try to make the IP in between 192.168.*.100 and 192.168.*.200

      The " * " stands for the subnet which you can copy from your gateway as this can differ for some people gateway usually looks like 192.168.0.1 so just copy the 0 in this case

    5. After that you will be asked for the Subnet which you just copy from what your wrote down

    6. You also just copy the gateway from what you wrote down

    You now have a Static IP for your Xbox One

    On to the next step

    1. Go on your computer and gain access to your gateway settings

      This can be done by entering the gateway into a browser
    2. On the sub tabs select Port Range Forwarding
    3. In Start Port and End Port type in.
      • Port 88 (UDP)
      • Port 3074 (UDP and TCP)
      • Port 53 (UDP and TCP)
      • Port 80 (TCP)
      • Port 500 (UDP)
      • Port 3544 (UDP)
      • Port 4500 (UDP)

        On ports where it says UDP and TCP you can select
        Both from the dropdown menu
    .

    4.In IP Address type in the IP Address of the
    Xbox.

    5.Put a check in the Enable box.

    6.Select Save Settings.

    After that powercycle the console and you should be set.

    However making the Xbox select an IP automatically should allow it to find an IP but it's most likely going to be Moderate or Strict which can interfere with network stability online causing lag/rubberbanding/losing game connection
     
    FearedNightmare, Oct 31, 2018
    #6
  7. The Lord Peanut Win User

    Can't get Teredo IP Address

    I've been running into an almost identical issue for the past week. Hope we can get some answers/fixes.
  8. XBF Leo G Win User

    Can't get a Teredo IP address.

    Hello!

    Thank you for bringing this issue to our attention. We recommend utilizing the article entitled

    I get an error message
    in order to resolve this issue. Once you open the article, select the error message that is appearing for the solutions to the issue. Be sure to let us know the results!
  9. Francia J. Win User

    Can't get a Teredo IP address.

    Hi WilliamSalmeron, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    To fix this, make sure that all the packs and add-ons required for the games are installed. To do so, please follow the steps below:

    "1. In My games & apps, highlight the game Call Of Duty Cold War (but don't select it).

    2. Press the Menu button on your controller, and then select Manage game and add-ons.

    3. Select the game in the upper-right corner of the screen.

    4. Choose Manage installation on [drive name]. This displays a list of items, including the base game and any available add-ons or game features.

    5. Select the tickbox for each item that you want to install (or untick to uninstall).

    6. Select Save changes."

    Once you have to make sure that they're all installed it should fix the issue wherein the console is asking you to purchase it.

    Now to fix the issue with your multiplayer connection please follow the steps below as per Xbox Support:

    "Make sure your router has the latest update"

    "Make sure your router has Teredo connectivity enabled."

    Once done, perform an extended powercycle and reset your network hardware by following the steps below:

    1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

    2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

    3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

    4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.
  10. TheCoyote87o Win User

    Frequent disconnects from Xbox live for over a year...at my wits end here!!!

    Ok, when I get the Red X, it says "IP Address Error" and underneath that, "Can't connect to your network using a static IP address"
  11. PickproofPear7 Win User

    ***Help***Xbox IP Address inconsistent with router......

    Tried that.....Xbox can't connect to internet after manually changing the IP. Error reading "Cannot Get an IP Address"
Thema:

Can't get an IP address

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