cant fix e102 code because of insider program

Hey,

I cant sign out of the Xbox app because I cant open it.

I tried all the other stuff and it did not fix the problem.

I am not apart of the Insider program and I don't know what Xbox app version I have.

Thank-you

I tried to download the app for the XboX insider program, but it says there is a problem and that i am denied. I turned off security thinking it was blocking the download and it still will not down load.? There is a web site showing all the error codes
and we have done what it says. All it did was went from a error code E106 to a E102. The phone number that i have sends me to the web site where it is saying ooops there was a problem.???? So we are back to square one with a xbox one S system having the error
code E102. So frustrated.

I have an original Xbox one console. I do not remember if I am enrolled in the insider program at the moment as I haven’t been able to access the console for a while. I was originally fixing an error e101 but it began to swap between e102 and e105. I do not own an external storage drive for the console.

Thanks, the error code kept changing from e105 to e102 then e203 but i seemed to have fixed the problem (hopefully)

Hey Francieudo!

I'm sorry to hear about the issue with your console update. Check out our
system updates solution guide here. You'll want to go through this flow to get to the box related to your specific error code (E102):

• I need to troubleshoot a system update error
• Select your console type
• I am getting an error message or an error code
• Yes
• Select the E102 box

From there, you'll want to follow the steps provided for your specific error code. Hopefully one of those suggestions work. If not, your console may be in need of repairs. If it comes to that and you'd like to start that process, you can do so via the
Online Service Center.

Good luck!

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Xbox Forums Staff



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