Can't finish multiplayer tests (0x0000000000000000)

Discus and support Can't finish multiplayer tests (0x0000000000000000) in XBoX on Consoles to solve the problem; My Xbox One keeps telling me it is my Internet but I can see my friends online but that is about it dd81b35d-0ae4-42c1-91c1-33fd1ccdf338 Discussion in 'XBoX on Consoles' started by ODST Yui Karata, Sep 1, 2016.

  1. Can't finish multiplayer tests (0x0000000000000000)


    My Xbox One keeps telling me it is my Internet but I can see my friends online but that is about it

    :)
     
    ODST Yui Karata, Sep 1, 2016
    #1
  2. Can't finish multiplayer tests (0x0000000000000000)

    Hey there EatenThunder,

    Sorry to hear about the connection problem you're seeing. Are you in the Xbox One Insider Program and using the new dashboard currently? Have you tried to use another profile on the console to see if that helps? If you're not able to sign into your own profile,
    you might want to try to do a
    Factory Reset
    on the console while keeping your Games and Apps, if signing into another account doesn't work either.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Sep 1, 2016
    #2
  3. DOVELLE
    DOVELLE Guest
    Can't finish multiplayer tests (0x0000000000000000)

    Latest I have been told is that the access point could have a badly configured mtu setting. Of course the Tech I was talking to couldn't access the settings so I am now waiting on someone else to look at it . Live in an apartment with free wifi so I can
    not access it directly.
     
    DOVELLE, Sep 1, 2016
    #3
  4. {Parity}
    {Parity} Guest

    Can't finish multiplayer tests (0x0000000000000000)

    Please try logging out of your profile and then log back in. See if that resolves the issue.

    If not please log out of all profiles and remove your profile from the console. Once that is done perform a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord
    from the back of the console for 5 minutes. Plug the power cord back in and restart the console. Once it is back up and operational reload your profile and try logging in.

    Let us know. Good Luck!!
     
    {Parity}, Sep 1, 2016
    #4
  5. Same issue here. Logged out and logged back in; performed the cold boot and waited 5 minutes; same issue. By extension, the TV will go blank for no apparent reason every other boot. Not sure what that's about.
     
    Ninth Symphony, Jun 5, 2017
    #5
  6. Ashy Asians
    Ashy Asians Guest
    this is why I want to go to ps4, xbox has way too many issues and they blame it on our network
     
    Ashy Asians, Oct 31, 2018
    #6
  7. DOVELLE Win User

    Can't finish multiplayer tests (0x0000000000000000)

    Latest I have been told is that the access point could have a badly configured mtu setting. Of course the Tech I was talking to couldn't access the settings so I am now waiting on someone else to look at it . Live in an apartment with free wifi so I can
    not access it directly.
  8. DOVELLE Win User

    Can't finish multiplayer tests (0x0000000000000000)

    I am getting the same error message and have been unable to find a solution. I have tried all of the simple things I can think of, and have been on the phone with the isp many times trying to run down the cause.
  9. XBF Chris J Win User

    Can't finish multiplayer tests (0x0000000000000000)

    Hello everyone,

    I understand that a few users are experiencing this, or a similar issue. It would be best to create a new thread detailing this issue along with any troubleshooting already performed (if any) so that we may tailor a response to you. Thank you for being a
    part of the Xbox forums, and I hope to be able to help you out soon!
  10. ThyWhiteDragon Win User

    Can't finish multiplayer tests (0x0000000000000000)

    Hey there EatenThunder,

    Sorry to hear about the connection problem you're seeing. Are you in the Xbox One Insider Program and using the new dashboard currently? Have you tried to use another profile on the console to see if that helps? If you're not able to sign into your own profile,
    you might want to try to do a
    Factory Reset
    on the console while keeping your Games and Apps, if signing into another account doesn't work either.

    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
    Did this ever get resolved I am having the same issue.
  11. wildfire0011 Win User

    Can't finish multiplayer tests (0x0000000000000000)

    same problem. is it resolved for you?
Thema:

Can't finish multiplayer tests (0x0000000000000000)

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