Can't Find Xbox Support

Hello Lt,

Thanks for coming to the forums. You can go to Microsoft rewards support and fill out the Microsoft rewards request form.
They are a part of Xbox rewards now and may be able to assist you in this matter.

Hope this helps.

Thanks,

Brad

In your case, the only way to reset the pass code for parental control is by registering the console in your name first.

And since, you cannot do that as they cannot identify the serial number, I believe there is nothing else you can do on your end apart from finding the one who put the pass code!

However, you can contact the support to get updates on your case to see if there is anything that can be done.

I would contact Xbox Support and if they can't find a solution, I would then contact Bungie's Support.

If you can't find the email, the only way would be to call in support at 1-800-4MY-XBOX or use the online chat support. They could look up the child or parent gamertag to find the right info.

Ok, thank you and where would I find a phone support number? I've looked on the web for a xbox 360 support number, but can't seem to find one. All of the support paths i've found pointed me to the web. Thanks