Can't find the digital game I purchased

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Rezzidiniho, click on the link below and log in with the account that purchased Red Dead Redemption 2 and search your purchase history.

If not, check the refunded/returned tab

Purchase History

https://account.microsoft.com/billing/orders

If you find the game and the purchase is complete, click on the game link, another tab of your browser will open and then click on install and select your console for installation.

Hi James C, my name is Courtney and I would be happy to help.

Before telling, you how you can see your purchased games, I would like you to first check if the purchase appears in the transaction history as "Completed" or "Successful." To do this, you can access the following link:

https://account.microsoft.com/billing/orders/

If it appears as a successful purchase, then follow these steps to verify the list of games you have available:

1. Press the Xbox button to open the guide, then select My games & apps > See all.
2. In Full Library > Games You Own, you will see all the games you own with the profile that is logged in on the console.
3. If one of your games has not yet been installed on your console, a download icon will appear in the game title. When you select the title, you will be asked to install the game before you can play.

You can get more information about it here:

https://support.xbox.com/help/games-apps/my-games-apps/view-downloadable-content

Let me know if this information was useful to you.

Best regards,
Courtney.

Hello so the game I'm having issues is ((GTA v -story mode-version))on my Xbox series s digital ,and my console can't find it after purchase the game in store.

no free fall with digital purchase : ( can't preorder a digital game

Yes it is there on the list, I have de purchase number. I just logged in , it's the first day with my xbox, I don't think that relogin will solve this issue.