Can't find Old Installed Games (Xbox app PC)

leoashby98 · Sep 4, 2019

Hi,

I have just built a new computer and put an old SSD that had many xbox games pass PC games on it into the new computer. However, Xbox app PC isn't detecting their existence. I also can't find them when I look in file explorer.

Any help is appreciated,

Thanks

:)

Vinny #1

Try reinstalling the games on the SSD. The files must be detected.

FilthyG0blin

Ok, loading up the Game pass app and searching for 'Hello Neighbour' it strangely found 4 results. 2 PCs version and 2 console versions. (maybe one is an old beta, or a Demo or something, unsure). First one comes up with the following when clicking on install:

No PC Available

We can't find a PC that satisfies the system requirements of this game. Please sign in to a PC with the required configuration and try again.

The second one comes up with the following when clicking on install:

Install on Xbox

Try again later. We can't add this to your queue at the moment

So neither will install remotely through the app. As a further test, I tried to install Sea of Thieves remotely through the app and that worked fine.

Cheers,

Edit: sorry, forget to add this is through the android version of the gamepass app.

fahadf6

hey, so I'm having problems with the app, everytime I try to install the game (Dragon Age Inquisition) on my PC I get that error code, also I can't seem to be able to find the game on the EA app but I can on the Xbox app, so I asked a friend of mine to try to install the game on his PC but he got the same message, and when he tried to look for the game on the EA app he didn't find anything either.

Can you guys help me with this?

XBF Houmaidi O

Hello @TiagoEmilio!

Regarding your issue, please check Troubleshoot game installations on a Windows 10 device | Xbox Support article to troubleshoot the issue. However, if the issue persists, please contact our live agents for further assistance.

Contact us | Xbox Support

Gerardo CG

Hi there Scordare, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

If you're unable to install the game using the installer downloaded from the official game website, please try installing it through the Xbox App on your PC:

https://www.xbox.com/apps/xbox-app-for-pc

Open the Xbox App, and in the search bar, type "Minecraft Launcher" to see if it allows you to install it that way.

If you can't find it manually, you can use the following link to make the Xbox App open specifically in the Minecraft Launcher page so that you can install it:

https://www.xbox.com/games/store/minecraft-launcher/9PGW18NPBZV5

I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.

Can't find Old Installed Games (Xbox app PC)