Cant find my game even tho i purchased it

Hi There,

See if you can find your game according to these directions,

• If you can't find a game or app after you move it to your PC, you can see what you own in Microsoft Store on your PC. 1) In the search box on the taskbar, type Microsoft Store and select it from the results. 2) Select More > My
  library > All owned and scroll through the results to find the game or app you moved.
• If not then try this link instead and it should be there listed in the FAQ
• Link: https://support.microsoft.com/en-ca...ft-store-find-your-downloads-and-product-keys

Contact xbox support or microsoft support. As long as you have your confirmation email stating the game was purchased under your account I think they will be able to help you.

I bought the game on my computer and cant find it on my computer or in the store. I have no option to find my order och download the game from the store. Even tho my account was charged. If i just could recive a gift code for the game to download it since
i have proof of it charging my account via trustly

i was told to go back to the buy page and download the game but now it just tells me to buy the game again.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Are you getting a prompt that you don't own the game? If yes, we need to make sure that the game is successfully purchased under the account that you're using, please follow the steps below:

"Go to Profile & system > Settings > Account > Payment & billing > Order History"

If the purchase is past 6 months please check on the website: https://account.microsoft.com/billing/orders

https://support.xbox.com/en-US/help/subscriptio...

Once confirmed kindly remove and re-add your account.

" REMOVE ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select System > Settings > Account > Remove accounts. ​​​

3. Select the account that you want to remove, and then select Remove to confirm. ​​​

4. When you're finished, select Close. ​​​

​​​

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

​​​

ADD ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

3. Enter the Email address and the password.​​​

4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​"

bless unleashed is my game of the year even tho it was just a beta it was so fun cant wait for it to come out