Can’t find minecraft game after redeeming code

Hi Anita,

Thanks for reaching out to us. If you redeemed your Minecraft game code it will show under your Microsoft account orders. If it's not showing up under the account you're checking it could be a possibility it was redeemed in a different account. I suggest
for you to go over your accounts that you have and check the
order history to see if you find where you redeemed this game code. To be able to use the game and have access to it you need to have the game owned on your account.

Check this article out
'How to find games and game content after you redeem a code online for Xbox One'

Hope this information helps.

Yes, I can’t use my card to buy different games and PC Game Pass, and I can’t use the code to activate PC Game Pass. This is the message I most often receive when using an activation code: Check the instructions that came with your code. You might need to redeem it on a different web page or device, or you may be ineligible to redeem this code.

Unfortunately you can’t un redeem a code, once it’s used it can’t be reversed.

Hello, Aleisha. I’m Arturo, and I’ll be glad to provide some assistance with your inquiry.

I’m sorry to know you redeemed a code on the wrong account.
Furthermore, I regret to inform you, but once a code it is redeemed, the content can’t be transferred to a different account and/or the code can’t be redeemed again.

How to find games and game content after you redeem a code online on Xbox One.

He is using PC

after he redeem from micro soft account

he had a msg : "congrats you have redeemed the product "

but didn't find it in the game (fortnite)

Thanks for your time