Cant find hard drive to download games

Hi Scottwoollard! My name is Ricardo an independent advisor ready to help you with this situation!

Complete given below directions to reset the app in Windows 10.

Step 1: Open the Settings app. This can be done by clicking its icon in the Start menu or simultaneously pressing Windows logo + I.

Step 2: Click the Apps category icon and then click Apps & features to see all installed apps as well as classic desktop programs.

Step 3: Click on the app that you want to reset to see the Advanced options link. Click on the same (advanced options link).

Step 4: Finally, click the small Reset button. When you click the Reset button, you will find a small dialog box with “This will permanently delete the app’s data on this device, including your preferences and sign-in details.” Click the Reset button in the opened dialog box to reset the app.

Step 5: Once the Reset is done, you will see a check sign next to the Reset button. And restart the Pc

Hi, test this procedure, it worked for me.

Doofustoe

Respondido em julho 20, 2021

Hi, apparently this is the fix from another thread here - https://answers.microsoft.com/en-us/xbox/forum/all/unknown-available-drive-with-xbox-app-on-pc/cd962c22-99be-4619-8f14-b6d18c74e261?page=2

MewSynk

Replied on June 30, 2021

i had this same problem and i just fixed it heres how.........

i got this from DAN Z over on the Feedback hub ............

Can now occur if you have deleted the "Program Files\ModifiableWindowsApps" and "WindowsApps" folders on other drives even when they're empty and unused. Uninstalling and reinstalling Gaming Services will not help this issue. To fix the problem I was having you need to go into SETTINGS -> SYSTEM -. STORAGE and select "CHANGE WHERE NEW CONTENT IS SAVED" and change where new apps are saved to the drives you removed those folders from. Then you can change it back to your default. This is an Xbox app problem for some dumb reason.

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