Can't find game on my library

Discus and support Can't find game on my library in XBoX Games and Apps to solve the problem; I redeemed code from amazon prime to my account on microsoft store and i recieved confirmation mail Your Microsoft order #[mod removed] has been... Discussion in 'XBoX Games and Apps' started by Mahmoud Salem4, Feb 23, 2025 at 1:44 AM.

  1. Mahmoud Salem4
    Mahmoud Salem4 Guest

    Can't find game on my library


    I redeemed code from amazon prime to my account on microsoft store and i recieved confirmation mail

    Your Microsoft order #[mod removed] has been processed

    [table][tr][td]Order Number: [mod removed][/td][/tr][tr][td]Date purchased: February 21, 2025[/td][/tr][/table]
    but the game not in store ->my library

    or in xbox app

    :)
     
    Mahmoud Salem4, Feb 23, 2025 at 1:44 AM
    #1
  2. Smwutches Win User

    Can't find game on my library

    What game is it? Did you redeem the right code for the platform (they typically add one for console and one for PC)?
  3. Mahmoud Salem4 Win User

    Can't find game on my library

    Thanks the problem is i have xbox and i didn't notice it is xbox but after open vpn i could see pc and xbox version
  4. Jaeger E Win User

    Huge issue with my Xbox game pass account!

    well im logged in the same account in the microsoft store and the xbox app and my library is empty :(



    i tried to recover the lost data with diskdrill but no games was found.

    I really hope there is a save of my library games somewhere because i can't find these games anymores on the xbox game pass
  5. Debbie Hird Win User

    Why can't I download Gummy Drop to my tablet? Had it before on here via Microsoft. Says I have it but doesn't have a play button!

    Hi, I have a Samsung tablet. I haven't checked the library thing but will do now. It didn't have a library item for Gummy Drop. The store says "you own this game" but I can't find it anywhere on my system! ARGH!
  6. ICELion7 Win User

    Why i can't install crossgen bundle cod mw2 on pc

    Whatever game's a had on xbox i can't finde any of them in my library on microsoft. Not the once I bougt nor the once from the ultimate pass.
Thema:

Can't find game on my library

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