Can't find game I just purchased on Xbox website

Discus and support Can't find game I just purchased on Xbox website in XBoX Games and Apps to solve the problem; hi everyone. I am new to Xbox. The kids just got one from Santa. I just purchased a backwards compatible game digitally on the xbox website via my iPad... Discussion in 'XBoX Games and Apps' started by CorkTim Dad, Dec 26, 2015.

  1. CorkTim Dad
    CorkTim Dad Guest

    Can't find game I just purchased on Xbox website


    hi everyone. I am new to Xbox. The kids just got one from Santa. I just purchased a backwards compatible game digitally on the xbox website via my iPad and I can't get it to show up on the Xbox. It is not showing in the ready to install section as it says
    it should be. If anyone could help I would be much appreciated.

    thanks

    :)
     
    CorkTim Dad, Dec 26, 2015
    #1
  2. DlLC on xbox.com?

    Where would I find DLC to purchase from the website on xbox one games? I've purchased DR3 and want to purchase additional content, but can't find it. Also, is it possible to purchase DLC through smartglass if I'm not connected to my console and away from
    home?
     
    Jason Lazette, Dec 26, 2015
    #2
  3. download queue?

    How do I find the download queue on the console to find a game that I purchased on the website?
     
    AdriennaRedFire, Dec 26, 2015
    #3
  4. munkyxtc
    munkyxtc Guest

    Can't find game I just purchased on Xbox website

    Hi CorkTim Dad,

    To help figure this out can you verify that you see the purchase listed @
    account.microsoft.com/.../orders


    You may be prompted to log in; however, that will show all purchases made by the authenticated account. What title was it?

    Also, I've experienced a delay from time to time for a digital copy of a BC game appearing in my ready to install section. It usually shows up before too long. I've also had luck with doing a hard reset (press the lighted Xbox logo on the console for around
    10 seconds until it turns off, wait 60 seconds then press the logo again to start it up).
     
    munkyxtc, Dec 27, 2015
    #4
  5. CorkTim Dad
    CorkTim Dad Guest
    Thanks munkyxtc. I tried restarting which didnt work but it showed up a couple of hours later so all good now. Thanks again for your help.
     
    CorkTim Dad, Dec 28, 2015
    #5
  6. I purchased the demo of Sonic for xbox 360. It shows online in my download queue for 360. On my Xbox one there is nothing in the download queue. I would like to get this to work before paying for the full version. Any suggestion.

    We have already tried turning the console off overnight.
     
    carlislemom2003, Dec 29, 2015
    #6
  7. Hello carlislemom2003,

    360 demos of titles are not backwards compatible with the Xbox One. If you wish to play Sonic, you will need to purchase the full game title as that is what is backwards compatible.

    ~Blitz
     
    SPS-40B1869D-52C4-424D-80A4-BAB160E57F66, Nov 1, 2018
    #7
  8. SPS-40B1869D-52C4-42 Win User

    Can't find game I just purchased on Xbox website

    Hello carlislemom2003,

    360 demos of titles are not backwards compatible with the Xbox One. If you wish to play Sonic, you will need to purchase the full game title as that is what is backwards compatible.

    ~Blitz
  9. munkyxtc Win User

    Can't find game I just purchased on Xbox website

    Hi CorkTim Dad,

    To help figure this out can you verify that you see the purchase listed @
    account.microsoft.com/.../orders


    You may be prompted to log in; however, that will show all purchases made by the authenticated account. What title was it?

    Also, I've experienced a delay from time to time for a digital copy of a BC game appearing in my ready to install section. It usually shows up before too long. I've also had luck with doing a hard reset (press the lighted Xbox logo on the console for around
    10 seconds until it turns off, wait 60 seconds then press the logo again to start it up).
  10. carlislemom2003 Win User

    Can't find game I just purchased on Xbox website

    I purchased the demo of Sonic for xbox 360. It shows online in my download queue for 360. On my Xbox one there is nothing in the download queue. I would like to get this to work before paying for the full version. Any suggestion.

    We have already tried turning the console off overnight.
  11. CorkTim Dad Win User

    Can't find game I just purchased on Xbox website

    Thanks munkyxtc. I tried restarting which didnt work but it showed up a couple of hours later so all good now. Thanks again for your help.
  12. Smwutches Win User

    Can't find the website

    That offer expired in March so I is not longer possible to take part in it.
Thema:

Can't find game I just purchased on Xbox website

Loading...
  1. Can't find game I just purchased on Xbox website - Similar Threads - Can't find game

  2. Can't find any matchmaking games on the Microsoft Store version of Halo : The master chief...

    in XBoX Games and Apps
    Can't find any matchmaking games on the Microsoft Store version of Halo : The master chief...: Hello Microsoft Team , I have just purchased Halo MCC on the microsoft store , but for some reason I can't seem to find any matchmaking games. I have tried all the playlists for hours , but to...
  3. Game code redeemed from [mod removed]. It's shows in my account on line but can't find it...

    in XBoX Games and Apps
    Game code redeemed from [mod removed]. It's shows in my account on line but can't find it...: I redeemed a code from [mod removed]. It's shows in my account online with Microsoft but can't find the game anywhere on my xbox series x b1f69ad1-b38d-432e-be67-688fb71861ca
  4. I have been looking for ages I have game pass core and I can't find the ff4 token where do...

    in XBoX Games and Apps
    I have been looking for ages I have game pass core and I can't find the ff4 token where do...: Where do I find the forza horizon four token since I had the fame pass core for a year before it was delisted. d06d2231-900c-4405-92c1-fb8c0bc89428
  5. Can't find my game in my library after redeeming a code.

    in XBoX on Windows
    Can't find my game in my library after redeeming a code.: Redeemed a code of minecraft Legends (by prime gaming) and didn't work, it's not on my library, when I start up the minecraft launcher, I can only buy, instead of play, I tried again, and says...
  6. Can't find game for hours - Halo MCC - PC Game Pass

    in XBoX Games and Apps
    Can't find game for hours - Halo MCC - PC Game Pass: Hi There, Trying to play social matchmaking on Halo Master Chief Collection and no matter what game type I select, I am unable to find a game. Though if I join someones party (who is on a...
  7. Can't find game on my library

    in XBoX Games and Apps
    Can't find game on my library: I redeemed code from amazon prime to my account on microsoft store and i recieved confirmation mail Your Microsoft order #[mod removed] has been processed Order Number: [mod removed]Date...
  8. Why can't I find my recent game clips on XBOX app?

    in XBoX on Windows
    Why can't I find my recent game clips on XBOX app?: Ok, so I used the console companion app on my laptop to download, edit, and upload on my socials, but now the app doesn't work, and I can't find any way to find them. I've looked all over the...
  9. can't find a game i had on my account

    in XBoX Games and Apps
    can't find a game i had on my account: i won a copy of halo masterchief collection and redeemed it, all of a sudden its not in my library anymore b1eaf98f-f4ae-4c10-924b-0ce2d189a25a
  10. Can't find digital games I purchased??

    in XBoX Games and Apps
    Can't find digital games I purchased??: I purchased digital games MK 11 and Cuphead. Now unable to find them on my account anywhere. 4004a2a3-ebad-4793-bfd2-82d221039dc9