Cant find digital purchased game what do i do.

Hello there!

My name is Jonny and I will be assisting you today!

First, thank you so much for contacting us regarding your inquiry/ concern.

I do look forward to resolving this problem together!

When this happens, it means the game was being shared with your previous Xbox which means it was purchased from a different account that has that previous Xbox designated as that purchasing account's home console.

If you go back to that previous Xbox, you should still have access to the game but if you designate the Xbox as your actual account home, youll lose access to it which will tell you that it was never purchased from your account.

To regain access to the game (MICROSOFT WILL NEVER REMOVED PURCHASED GAMES OR ALTER OUR PURCHASE HISTORY) youll need to locate the account that purchased the game and use it to designate the new Xbox as its home.

I cant find anything either way. But the DRM reversal should have no effect on being able to do what the OP wants if its a digital game. We will just have to wait and see

In your Games and Apps on the console go to Full Library, then on the top left make sure it's set to show Ready to Install. It'll show all games tied to your account (as long as they are compatible) whether you previously downloaded them or not.

Thank you so much!

I had spent all day trying to figure this one out.

Purchased digital, i have only one account. Looked in the purchased list cant find it there either... I dont get it. I am 100 % sure that i have paid for this game.