Can't find a game that I bought.

Discus and support Can't find a game that I bought. in XBoX Games and Apps to solve the problem; I recently bought D&D: Chronicles of Mystara on the Microsoft Store on PC but it isn't showing up on my Xbox one library and it isn't showing in my... Discussion in 'XBoX Games and Apps' started by Lapinkler, Mar 27, 2021.

  1. Lapinkler
    Lapinkler Guest

    Can't find a game that I bought.


    I recently bought D&D: Chronicles of Mystara on the Microsoft Store on PC but it isn't showing up on my Xbox one library and it isn't showing in my order history. Is there a way I'm able to download the game?

    :)
     
    Lapinkler, Mar 27, 2021
    #1
  2. Jorge Alberto Flores Win User

    FIFA 16 Super Deluxe Edition

    I also bought this version of the game and can't find Messi, Aguero and Courtois. I got one Jumbo pack today, but still can't find Messi and the other players.
  3. Wishcatcher Win User

    I can't find a game I bought a few years ago

    Hi,

    If you are sure its the correct account and if you cant see it into your ready to install / order history , i suggest you to call or chat with an agent from the Xbox live helpdesk > https://beta.support.xbox.com/contact-us
    , the agent will check your account more deeply.

    Regards
  4. THANOS OPRESSOR Win User

    I can't find a game I bought a few years ago

    Have you checked if the game is in the library? If you do not have a search in the store, if you are logged into the account that owns the game it will appear as available to download, since you have it.
  5. neo magikk Win User

    I can't find a game I bought a few years ago

    I've looked there and it's not there I think I explained that quite clearly in my original message
  6. Ak1raTetsuO Win User

    I can't find a game I bought a few years ago

    https://account.microsoft.com/billing/orders/ This area tells you your purchase history, and has about everything you’ve ever bought from gamepass or a microsoft
    product online. So id check the store tab on your xbox and type in the game you bought, and when it comes up install it. This may be of service to you.
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Can't find a game that I bought.

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