Can't figure out how to become an adult on the xbox one

Discus and support Can't figure out how to become an adult on the xbox one in XBoX on Consoles to solve the problem; So I have tried to become an adult on my profile on xbox one but I can't figure out how to do it. I'm above 18 and the email I have says this but when... Discussion in 'XBoX on Consoles' started by Unknown J25, Jul 23, 2014.

  1. Unknown J25
    Unknown J25 Guest

    Can't figure out how to become an adult on the xbox one


    So I have tried to become an adult on my profile on xbox one but I can't figure out how to do it. I'm above 18 and the email I have says this but when I say I'm an adult on xbox one it says it is a child account. I can't figure out why and I just want to
    figure out why

    :)
     
    Unknown J25, Jul 23, 2014
    #1
  2. ReMaDy13
    ReMaDy13 Guest
    Changing to an adult profile

    i need help. I can't figure out how to change my profile to an adult one it is still on teen.
     
    ReMaDy13, Jul 23, 2014
    #2
  3. nick.king
    nick.king Guest
    Purchased a second Xbox One

    Cheers guys, sorted it now. Just need to change one of the kids accounts from adult to child but can't figure out how to do it!
     
    nick.king, Jul 23, 2014
    #3
  4. nevillefarrell
    nevillefarrell Guest

    Can't figure out how to become an adult on the xbox one

    If you want to be promoted to an adult account then you need the adult microsoft account connected to your xbox account to either look in their emails for an email with a link to promote you to adult or either get them to sign into xbox.com and they should
    be able to do it from there, as long as your account is in fact 18 now. Other than that there is no other way to do this.
     
    nevillefarrell, Jul 24, 2014
    #4
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Can't figure out how to become an adult on the xbox one