Can't extend Xbox live Gold Subscription from offer

Discus and support Can't extend Xbox live Gold Subscription from offer in XBoX on Consoles to solve the problem; For some reason whenever I try to extend my one month gold subscription with a 3 month subscription from the offer it doesn't work. It says "Try that... Discussion in 'XBoX on Consoles' started by Hellfire Shadow, Apr 4, 2018.

  1. Hellfire Shadow
    Hellfire Shadow Guest

    Can't extend Xbox live Gold Subscription from offer


    For some reason whenever I try to extend my one month gold subscription with a 3 month subscription from the offer it doesn't work. It says "Try that again,Something happened at our end waiting a bit might help." Then below it, it says, "PEX-CatalogAvailabilityDataNotFound"

    I can buy the 12 month and 1 month gold extensions without fail but the 3 month on offer I can't. Can someone help me out?

    :)
     
    Hellfire Shadow, Apr 4, 2018
    #1
  2. omar_
    omar_ Guest
    omar_, Apr 4, 2018
    #2
  3. OndoyBahista
    OndoyBahista Guest
    GOLD PROBLEMS!!Gold Doesn't work

    http://support.xbox.com/billing/xbox-subscriptions/trial-gold-subscription

    The following limitations and restrictions apply to Xbox Live trial subscriptions from games or console bundles:

    • If you have an existing paid Xbox Live Gold subscription, you can’t redeem Xbox Live Gold trial subscriptions from games or console bundles to extend your subscription period. However, you can redeem the prepaid code once your current paid subscription
      expires.
    • Prepaid codes for Xbox Live Gold trial subscriptions are only available in select games and bundles.
    • You can’t access Games with Gold for the Xbox 360 with this type of Xbox Live Gold trial subscription.
    • You can’t stack prepaid codes for Xbox Live Gold trial subscriptions from games or console bundles. This means that you can’t start another trial period before your current trial period has finished. However, you can purchase a new paid Xbox Live Gold subscription
      and start the subscription at any time during the trial period.
    • If you don’t currently have a paid Xbox Live Gold subscription, there is no limit to the number of times you can use this type of Xbox Live Gold trial subscription.
     
    OndoyBahista, Apr 4, 2018
    #3
  4. Zenosos Win User

    I can not find where to buy xbox live gold

    For extending xbox live gold it is found under settings, account and subscriptions
  5. BIGbooty0678 Win User

    "Your Xbox settings on your Microsoft Account do not allow multiplayer games."

    All good, I just had to extend my Xbox live Gold subscription
  6. AridLizard Win User

    Xbox live price change mid way through months subscription problem

    if you go to the store on your xbox, can you see the option to extend your subscription?

    if you can't, go to your account at https://account.microsoft.com/services/ and turn off the recurring billing then see if you can extend your Live Gold in the store

    hope this helps
  7. REN AERO Win User

    Can't get the free XBOX 360 game

    Dear StéphaneDelarue,

    Please read this from Xbox FAQ

    What if I can't access Games with Gold even though I have a paid subscription?

    When you try to access Games with Gold, make sure you're using the gamertag that has the Xbox Live Gold or Xbox Game Pass Ultimate subscription. If you redeemed a promotional Xbox Live Gold token as part of
    your subscription, you won't be eligible for Games with Gold. If you used a prepaid code to sign up for Xbox Live Gold, make sure it was successfully redeemed.

    If you live in one of the countries or regions listed above under "Offer and eligibility" and still can't access Games with Gold, contact Xbox Support.

    Happy gaming
  8. 5521d95b-395a-4fe8-a Win User

    Renewal my subscription

    The $1 Xbox Live Gold offer was only made available to new subscriptions from members on Silver Xbox Live subscriptions for the first month only. After the first month, the subscription will renew at the regular price of Xbox Live Gold.

    Xbox Live Gold subscriptions after the first month are not free and also need to be payed for at the regular retail price. If you want to keep your Xbox Live Gold subscription, you will need to pay for it at the full regular retail price.
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Can't extend Xbox live Gold Subscription from offer

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