Can't even play offline on non owner profiles.

About 5 hours ago, my friend was able to log in to his profile and play while connected to the internet. His game of choice, not that it matters, was GUN, but he only played single player.

Now, we cannot connect. We've checked for corrupted content, cleared cache, tested connection. We get 80072ef3 error code, after it asks us to input email and password. When I start the console, my profile will be active, but offline. I get the same error
trying to connect to live, but at least I'm logged in offline.

However, no matter what we do, any attempt to sign in his profile insists it be done to/through live, so as such we are unable to even log in his profile in an offline state. Its only states seem to be 1) Not logged in or 2) Logged in online. It has no ability
to be run in an offline state. Why?

:)

 

What is the expected time to resolve this issue?

I can't even sign in to any of my profiles so can't even play offline if I want to save progress!

 

1 Game Download 2 Consoles

@elf

When you say giving your credentials to someone else to play on Console B, whaaat... Only the owner profile can play on a xbox other than the console that has license.

And I just did a test for a random thing, I put a game onto a usb and downloaded xbox updates. No other device connected. With no profile on the device at all, I selected the game and it worked (obviously offline). I then downloaded a NON owner profile onto
the usb and the game loaded fine and online worked. So the owner profile does not even need to be on the console anymore to be able to play the games. But neways... blaaahh...

 

Sorry to hear it. Please try the steps listed at the link below to solve the problem.

support.xbox.com/.../error-code-80072ef3