Can't download Xbox one free with gold games due to age restriction.

Core_2 · May 26, 2016

My 12yr old has a Gold subscription and Xbox 360. One of the big seller advertisements on the Gold page is to download (purchase) Xbox One games, and have them

ready for when you purchase a Xbox One.

However, we can't make purchases on Xbox.com to obtain the free with gold games, even if they are rated E for eveone. The only place he can purchase games is direct on the 360.

:)

HassanB · May 26, 2016

Assassin's Creed II

Hi,

If you can't download on Xbox.com due to age restrictions then you wouldn't be able to download it on the console either.

** Games with Gold free games offer available 6/10/13-12/31/13 for qualifying paid Gold members only. Xbox 360 games (selected by Xbox) available for free download from Marketplace only during specified half-month window; available games may vary
by country. Some titles may only be available for download by account holders
18+. Kinect and/or hard drive required for some games. See xbox.com/live

-

If you're underage, you won't be able to purchase/download this title regardless of it being free due to the age on your account. The age on an Xbox LIVE account cannot be changed once it's set.

-

Also, for all dashboard issues, questions, concerns, comments please make a post in the beta dashboard specific area
here.

Tailslide · May 26, 2016

Still can't download GWG 360 games on Xbox One even after newest update

My son has a paid xbox live gold subscription and I am able to download the free xb1 games under it including the rated M ones because I do not have content restrictions set.

Are you saying there is some special restriction that you can't download the free xbox 360 games under a child xbox live gold account?

brandiesel1 · May 26, 2016

Does your child have a credit card on file? I think you need one on file if you want to download a free game from xbox.com.

Click here
for all the info you need in regards to downloading Games With Gold.

Tailslide

My son has a paid xbox live gold subscription and I am able to download the free xb1 games under it including the rated M ones because I do not have content restrictions set.

Are you saying there is some special restriction that you can't download the free xbox 360 games under a child xbox live gold account?

HassanB

Hi,

If you can't download on Xbox.com due to age restrictions then you wouldn't be able to download it on the console either.

** Games with Gold free games offer available 6/10/13-12/31/13 for qualifying paid Gold members only. Xbox 360 games (selected by Xbox) available for free download from Marketplace only during specified half-month window; available games may vary
by country. Some titles may only be available for download by account holders
18+. Kinect and/or hard drive required for some games. See xbox.com/live

-

If you're underage, you won't be able to purchase/download this title regardless of it being free due to the age on your account. The age on an Xbox LIVE account cannot be changed once it's set.

-

Also, for all dashboard issues, questions, concerns, comments please make a post in the beta dashboard specific area
here.

ElrondTheBlade

I've the same issue. But another Gold account logged in the same xbox as mine has permissions to download this game. Maybe is an account related issue because of the region lock restrictions, but this is the first game that i can't download it through free
with gold. Please someone gives us support, we want our free game!

brandiesel1

Does your child have a credit card on file? I think you need one on file if you want to download a free game from xbox.com.

Click here
for all the info you need in regards to downloading Games With Gold.

TSB Unknown357

Hi,

Seems that the age restrictions on some games might not allow them to play due to age.

The xbox that they are using should be the one that is set as home xbox. With your account on it as well.

Can't download Xbox one free with gold games due to age restriction.