Can't download Xbox One account on Xbox 360 emulator, Error code 8015190A

Hi Gamer,

The
error code you are referencing is for not able to connect to live. It is possible that the 360 emulator is having difficulties. Have you tried to uninstall and

reinstall the profile from the Xbox one? If you still have issues you may need to find an Xbox 360 to download the profile on. Sounds like it is reading it on the emulator as an offline profile.

Thanks,

Brad

Is this the only backwards compatible game that this is happening with?

Have you tried following this support article:

https://support.xbox.com/en-US/xbox-360/errors/error-code-8015190a

Also make sure that your password is not longer then 16 characters the 360s including the emulator on the One does not like passwords longer then 16 characters.

Have you tried following the steps in this support article:

https://support.xbox.com/en-US/xbox-360/errors/error-code-8015190a

Did you change your password recently and the new password is longer then 16 characters.

The 360 console including the emulator on the Ones do not like passwords longer then 16 characters.

When I try to download my account, I get an error saying "Sorry, there's a problem with the credentials that you are using to sign in. Go to https://account.live.com to fix the problem." I know that my credentials are correct. The error code is 8015190A.
Anyone know how to fix it?

i would go to http:support.xbox.com and there u will find category for those problems

Xbox Support was able to fix my profile. I'm now able to successfully download and sign into my Xbox 360 profile on my Xbox One X.