Can’t Download Xbox Game Pass Titles: Code 0x803f8001

Sandra Lee6 · Mar 7, 2025 at 10:43 AM

Hi Community,

I'm having trouble trying to download games from the Xbox Game Pass. Every time I attempt to download a title, I receive the error code 0x803f8001. I've already checked that my subscription is active, and I've made sure that my Windows updates are current. I've restarted my computer several times but the issue persists.

Does anyone have a solution or troubleshooting steps that might help resolve this issue? Any advice would be greatly appreciated!

Thank you in advance for your help.

:)

Mario.H.P.

Hello Sandra! My name is Mario. I'm an Independent Advisor and I'll be glad to help you today.

Because of the specific error code, could you tell me if this happens only with a specific game?

Have you tried to download any other game?

BOS Nuka Knight

Hello. Usualy this error appears when it can’t verify that you own the game. Follow the link below for some possible solutions. Hope this helps.

Error 0x803F8001 occurs when you launch an Xbox One game or app

williamNylander roja

I get it via game pass, reset the pc dont work the error code is 0x803f8001

Internet Expert

This is the
support article for Error 0x803F8001.

What game are you trying to play? Is it played with a disc, or is it a digital download?

M3tal Daz3

Do you have issues only with this title or with other xbox one games as well? Have you already tried the solutions in this page: https://support.xbox.com/en-US/xbox-one/errors/error-code-0x803F8001
?

Can’t Download Xbox Game Pass Titles: Code 0x803f8001