Can't download Xbox 360 profile on my Xbox series x

All Xbox accounts have an an Xbox 360 profile. These exist even if you've never owned an Xbox ,360. Simply sign in with the account use for your Series X to download the profile.

All Xbox accounts have an an Xbox 360 profile. These exist even if you've never owned an Xbox 360. Simply sign in with the account you use for your Series X to download the profile.

Having the same issues myself. Recently bought a 360 to play some games that aren't backwards compatible and I can't get my profile downloaded onto the console. I get the same error saying my credentials aren't correct. I can log in fine on my series X and the xbox website. I've turned reccuring billing off and on and turned 2 step off and on and still can't get my profile downloaded to the 360 console.

All Microsoft Xbox accounts have an Xbox 360 profile that can be downloaded to either a real Xbox 360 console or to the Xbox 360 emulated dashboard on Xbox One and Series X|S consoles. Even if you made a new account now, it would still have a 360 profile.

When you run a backwards compatible 360 game on your Series X for the first time, you will be asked to enter your email address and password. This is so the 360 profile can be downloaded. It does this because that is how the Xbox 360 does things.

Update:

What I have done is deleted my 360 file on my Xbox Series X and let it re download itself when I opend the game Left 4 Dead up because it wont work in game and will come up with the error, however the series X will download it on it's own when you boot up a 360 game.

The bad news is that my Xbox 360 still comes up with the error when Downloading my profile, so something to do with that way of downloading is the problem it seems.