Can't download XBL Profile

Discus and support Can't download XBL Profile in XBoX on Consoles to solve the problem; So, last night around 7:30 PM EST, I changed my gamertag. Soon after, I proceeded to put I CoD: BO2. As the game was loading up, I was disconnected... Discussion in 'XBoX on Consoles' started by Rexx OG, Mar 29, 2014.

  1. Rexx OG
    Rexx OG Guest

    Can't download XBL Profile


    So, last night around 7:30 PM EST, I changed my gamertag. Soon after, I proceeded to put I CoD: BO2. As the game was loading up, I was disconnected from Live. When I went to sign back into Live, it wouldn't connect. Then, it prompted me with an error message
    saying that I needed to re-download my profile. So, I deleted it, and tried to re-download it. AND GUESS WHAT HAPPENED? It stopped downloading 1/5 of the way done and gave me the erroer message, ""Sorry, Xbox Live profiles can't be downloaded right now. Try
    again later." there was a code below it and it was, "80151006" Now, I've looked that error code up and it supposedly means that my Microsoft account is not affiliated with an XBL profile. Which is stupid because it is affiliated with one. i've tried uninstalling
    and re-installing system updates, deleted the cache on my USB AND HDD 3 times each. I've unplugged everything for like 20 minutes and then plugged it all back in with no result. I have a friend that has had that happen to him several times on other accounts.
    I've been with Microsoft since '05 and I love them and Xbox to death, But this is extremely disappointing, annoying, and aggravating all at the same time SOMEBODY PLEASE HELP!!

    :)
     
    Rexx OG, Mar 29, 2014
    #1
  2. HeroiinsT
    HeroiinsT Guest
    Sorry, Xbox Live profiles can't be downloaded right now. Try again later. 807B0194

    Yeah this is a joke, I can't download my profile even though my connection is fine and apparently everything is okay with XBL.
     
    HeroiinsT, Mar 29, 2014
    #2
  3. Faint Light
    Faint Light Guest
    Can connect to Xbox LIVE, but cannot sign in

    I'm having the same issues here. It's not an issue of connecting to XBL, it's an issue signing into it. I just tried to re-download my profile and I was prompted with the '800704DC' error message saying 'Sorry, XBL profiles can't be downloaded right now.
    Try again later.'
     
    Faint Light, Mar 29, 2014
    #3
  4. Donniehun
    Donniehun Guest

    Can't download XBL Profile

    Hi,

    This issue should be resolved you might need to clear the system cache and delete the old profile (if you haven't done it) then you should be able to download your profile.
     
    Donniehun, Mar 31, 2014
    #4
  5. Hey there Believe ReapZz

    If you're having this issue, you might want to try these steps:

    1. Go to http://account.live.com and then to Security Info, you might want to add an alternate email or an alternate phone number and then have these verified if you haven't yet

    2. On the same site, check if your Two Step Verification is disabled. It needs to be off. If it's on (it usually says: "Turn Off Two Step" if it's on), then you'll need to get the APP PASSWORD for your account, which shouldn't be confused with the Authenticator
    App nor the Recovery code

    3. Go back to your console and do the following

    a. Clear your system cache 3 consecutive times

    b. Delete or better yet, move your profile onto a USB flash drive so you've back up, just in case

    c. Restart your console and download your profile back from Xbox Live

    4. If these steps do not work, try putting in your USB with the profile in it and see if you'll be able to sign in

    5. If not, contact support for this. Chances are, they might need to escalate your case to the Advocacy Team
     
    Uriels Phoenix, Apr 1, 2014
    #5
  6. Donniehun
    Donniehun Guest
    Hi,

    There is no need for that troubleshoot steps as the backend had an issue which is already resolved.
     
    Donniehun, Oct 31, 2018
    #6
  7. Faint Light Win User

    Can connect to Xbox LIVE, but cannot sign in

    I'm having the same issues here. It's not an issue of connecting to XBL, it's an issue signing into it. I just tried to re-download my profile and I was prompted with the '800704DC' error message saying 'Sorry, XBL profiles can't be downloaded right now.
    Try again later.'
  8. Dale Baldwin Win User

    Cannot download my profile

    Add me in to the 'can't sign in/download profile' camp. Seems it might be a XBL service issue then, if it's affecting a lot of us.
  9. HeroiinsT Win User

    Sorry, Xbox Live profiles can't be downloaded right now. Try again later. 807B0194

    Yeah this is a joke, I can't download my profile even though my connection is fine and apparently everything is okay with XBL.
  10. CommChiefRPR Win User

    Can't Access My Account (MrPresident 128)

    I'm not sure if this is related, but now when I attempt to download my profile I am prompted with a message that states "Sorry, XBL profiles can't be downloaded right now. Try again later" Error Code: 801540A9.
  11. WhileWhileWes Win User

    Problem 80151909

    If I go to download profile it says "checking network status" then the "can't connect to xblive" error. Got to be an xbl problem. Internet works router reset cache cleared.
Thema:

Can't download XBL Profile

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