Can't download the xbox 360 games to xbox one console

I couldn't download the monthly free games for xbox 360 to my xbox one console with my active xbox live gold membership. I had tried via the online web xbox store and my xbox one console.

When i tried to purchase via xbox 360 marketplace and click "Confirm" for my purchase, it will prompt me "Sorry, Your purchase cannot be completed at this time. Please try again." (URL : Dungeon Siege III)

In my xbox one console, the free games for xbox 360 doesn't appear in the section "Get more with Gold". I tried to search the games in the xbox store in xbox console, the games (Dungeon Siege III) with the xbox 360 bar is appear in the search result, but
after i click inside the game, its showing my "Bundle Only" instead of the Buy button. When i click into the "Bundle only" button, it will prompt me "We did not find anything".

Kindly assist.

Thanks

:)

 

Digital games on console question

So, reading up about this, it seems the Xbox 360 DRM controls have changed now too, so either console you can change your home console every four months.

Digital Rights Management | Xbox Licence Transfer | Xbox DRM - Xbox.com

You don't need any kind of kit, just go to Xbox.com for your 360, or in the Xbox One dashboard and change your home console.

The one difference I identify between the two systems is the console license on the 360 assigns to the console the game is first downloaded to, whereas the One, it's whatever your home console is regardless of where you download it.

 

Xbox live gold free games

FireCell9379468,

You can't access the Xbox 360 Games with Gold from an Xbox One console. You will need to use a computer to "download" the games to your Xbox One. You would visit the GwG page and select the Xbox 360 game you wish to download. From there, select "Download
to Xbox 360". It will add the title to your Ready to Install section of My Games and Apps.

A new feature is currently being tested by Preview members to allow for the viewing and purchase of BC titles through the Xbox One Store.

~Blitz

 

by the way, i had contacted support and they helped me downloaded the game into my account from the support side. But the problem is not yet resolved and they advised me to leave a post over here.

 

OK two things as stated by Ms and major Nelson you can't use the xbox one to queue any 360 games unless it is a retro pack there is only two of them Sega retro and rare retro you can only queue it from the webstore or a 360

That being said have you ever owned. A 360?

In order to get free xbox 360 games you must make a purchase from an 360 first only once either thru a friends console or a rented console with your account

Also you may try a different browser and clear your browser cache and reboot the browser after

Chrome isn't recommended iNternet Explorer or edge is

 

I forgot the ever important question does your account region reflect you're actual region if not that would be why

 

Don't forget to change the region. Of the Web marketplace at the bottom left of the page