Can't download The Force Unleashed

Whenever I try to download The Force Unleashed, it tells me that I need a "valid payment option" which I already have. Then when I go to add a payment option, it locks me to USA when I'm from Canada. Then THIS shows up! How unprofessional!

Server Error in '/' Application.
User_Account returned an error, HResult=0x8016EA6B Calling LIVE service front door: User_Account for API: SetAccountInfo Request: XeSetAccountInfoRequest { userPuid=0x000901F6E7EC7511 machinePuid=0x0000000000000000 firstNameLength=0 firstName=Luca
lastNameLength=0 lastName=Rosato birthdate=1985-01-31T00:00:00 emailLength=0 *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** addressInfo=AddressInfoData { street1Length=0 street1=45 Montcalm Dr street2Length=0 street2= null cityLength=0 city=Hamilton districtLength=0
district= stateLength=0 state=AL postalCodeLength=0 postalCode=L9C 4B2 } phoneInfo=PhoneInfoData { phonePrefixLength=0 phonePrefix=289 phoneNumberLength=0 phoneNumber=8084582 phoneExtensionLength=0 phoneExtension= } languageId=1
msftOptIn=0 partnerOptIn=0 } Response: null
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: xonline.common.webplatform.livecache.LivecacheResponseException: User_Account returned an error, HResult=0x8016EA6B

Calling LIVE service front door: User_Account

for API: SetAccountInfo

Request: XeSetAccountInfoRequest {

userPuid=0x000901F6E7EC7511

machinePuid=0x0000000000000000

firstNameLength=0

firstName=Luca

lastNameLength=0

lastName=Rosato

birthdate=1985-01-31T00:00:00

emailLength=0

*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

addressInfo=AddressInfoData {

street1Length=0

street1=45 Montcalm Dr

street2Length=0

street2= null

cityLength=0

city=Hamilton

districtLength=0

district=

stateLength=0

state=AL

postalCodeLength=0

postalCode=L9C 4B2

}

phoneInfo=PhoneInfoData {

phonePrefixLength=0

phonePrefix=289

phoneNumberLength=0

phoneNumber=8084582

phoneExtensionLength=0

phoneExtension=

}

languageId=1

msftOptIn=0

partnerOptIn=0

}

Response: null

Source Error:

[table][tr][td]An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.[/td][/tr][/table]

Stack Trace:

[table][tr][td]

[/td][/tr][/table]

Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.36366

:)

 

Can't download Star Wars: The Force Unleashed

Hey there LDianite,

Sorry to hear about the issue with obtaining Star Wars: The Force Unleashed. Where are you physically located currently? Does your account match the region? Is your console also connecting to Xbox Live within that region? Generally we see this error if either
your account doesn't match the region you're physically located in, or the region you're physically located in is not currently an Xbox Live Supported Country, which you can see the full list of supported regions
HERE.

Which country are you currently located in? Does your account match that region? Let us know!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

Can't download Star Wars: The Force Unleashed

The game just came out on games with gold for free but everytime I try to download it, it says "you can not download this game right now, try again" but it never works, I'm using the UK site so it should work but I have no idea why I can't download it and
I've tried everything like resetting and even making space but still nothing