Can't download purchased game

Discus and support Can't download purchased game in XBoX Games and Apps to solve the problem; Brian - I hope they were able to get you your money back, that's just not right. I wanted to jump in here with my question since it's the same problem... Discussion in 'XBoX Games and Apps' started by DrStallionz, Apr 8, 2014.

  1. DrStallionz
    DrStallionz Guest

    Can't download purchased game


    Brian - I hope they were able to get you your money back, that's just not right.

    I wanted to jump in here with my question since it's the same problem with the same game...however, I *do* have a region difference: I purchased Bioshock 2 via my xboxlive account online which is registered in the U.S., but I'm currently working in Iraq
    and that's where I tried to have the console download the game itself. It gets to 75% and then says "Can't download Bioshock 2". No other explanation. I notice one of the mods asked if there was a region mismatch so is that a problem with this game? I was
    able to download and install TombRaider in the same way (purchased online with US account, downloaded to console in Iraq) with no problems.

    :)
     
    DrStallionz, Apr 8, 2014
    #1
  2. Miss Bijoux
    Miss Bijoux Guest
    Can't Download Purchased Games

    Hey there!

    I'm sorry to hear about the download issues. If you haven't yet, I recommend looking at the troubleshooting guide we have for
    Xbox 360 storage devices. If you continue to experience the issue with that specific USB drive, you may want to try a different flash drive.

    Good luck!

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider
    Program troubleshooting.
     
    Miss Bijoux, Apr 8, 2014
    #2
  3. XxDobieRoyalty
    XxDobieRoyalty Guest
    Can't Download Purchased Games

    Hello, I recently purchased 'Tomb Raider' for my xbox 360 and despite my USB having more than enough gigabites to complete the download, it still comes up as my device being full. It's very frustrating and despite me repeatedly choosing seperate storage
    devices and even going as far as to cancel the download and restart it, I have only succeeded in wasting time. I would be very grateful if someone could offer a solution to my problem.
     
    XxDobieRoyalty, Apr 8, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Can't download purchased game

    More than likely your issue is with region. Not every game is available in every country outside the region(s) that it is offered. I'm sure that once you return to the US you'll be able to download the game with no issues.
     
    onyxishere, Apr 8, 2014
    #4
  5. Miss Bijoux Win User

    Can't Download Purchased Games

    Hey there!

    I'm sorry to hear about the download issues. If you haven't yet, I recommend looking at the troubleshooting guide we have for
    Xbox 360 storage devices. If you continue to experience the issue with that specific USB drive, you may want to try a different flash drive.

    Good luck!

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider
    Program troubleshooting.
  6. Nursemorph Win User

    Can't Download Purchased Game

    The only way to play this game on a PC is to purchase it on Steam. Platforms it's available on:

    Nintendo Switch

    Xbox One

    Xbox Series S/X

    Playstation 4/5

    Steam

    https://nickelodeonallstarbrawl.com/
  7. Jesse E' Win User

    Can't Download Purchased Game

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I have checked the game on the store and it shows available to play on Xbox Series X|S and Xbox One. Unfortunately you won't be able to play that on PC.

    To get a refund, please go here and copy the the order number https://account.microsoft.com/billing/orders/

    Then use it to fill out this form https://support.microsoft.com/supportrequestfor...

    After submitting, wait for an email on the status of your refund. You should get one within 24 hours and if your request is approved, you'll get your money back soon after. Refunds are processed in 3 - 5 days.

    Hope this helps
  8. Styxoric Win User

    Ninja Gaiden Black Error

    Just purchased the game. Can't download it.
  9. zarzak Win User

    GFWL - Can't Download Purchased Game

    I can now log in again (I think it was some hiccup on the Microsoft side, as I've changed no network settings), however I'm back to square one. Same original errors in compatibility mode (windows 8)

    Thanks for that info, QuitBrute. Are you able to Windows XP and Vista Compatibility Mode to see if that helps? The troubleshooting presented in the guide to

    Make older programs compatible with this version of Windows     may be able to assist with the issue you're experiencing.

    Additionally, do you own this game on disc or digitally and where did you acquire the license for the game from?
    Anything older than windows 8 requires a separate download. I don't own the disc, I bought the game directly from microsoft during a sale when they were promoting the platform about a decade ago
Thema:

Can't download purchased game

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