can't download profile to Xbox 360

WayKurat1 · Dec 18, 2016

I have my profile in the console for a long time but just last week when I tried to sign in my profile was no longer their. I tried to download the profile but it will say, " sorry we cannot download this profile", but I can actually sign in to my account
online ( PC ) .

What to do?

Thanks.

:)

RottenFox · Dec 18, 2016

Gh3 - Downloaded content?

No,any downloadable content is able to be accessed by any profile on that xbox 360.
exactly the same principal as downloading an arcade game on your profile,and your wife/partner/anybody else being able to play on theirs.

cross44 · Dec 18, 2016

Backwards compatibility question

You can login, make sure you are logged into a profile on your xbox one, then hit the back and start (view and menu) buttons in x360 mode... That brings up the option to sign into profiles and download profiles.

Even if you use another xbox 360 it should let you login to a xbox 360 profile and it should just say it was last signed in on another system. I'd make sure you are signed into a profile, if you are trying splitscreen stuff make sure your friend signs into his xbox one profile before then signing into his xbox 360 profile.

Awkward, but it works. Been busting up borderlands splitscreen in bc for a couple days.

M3tal Daz3 · Dec 18, 2016

To solve ths delete your profile from the console: Add or Remove Xbox Profile on an Xbox 360 Console

clear your console cache

download the account again: How to Clear the Cache on Xbox 360

NathanNYC

That's exactly what I'm dealing with as well, but if i use a different profile, that for some reason seems to work (even though I still just want to use my own profile)

SimonTrott

Thanks for the reply. I've just tried this and after plugging the console back in and switching on it did show a partial profile (grey/ghost) but when I choose it says it's not completely download and I need to download it from Xbox Live but then I get
into the same cycle.

Phoenix_Reins

Hi MrGreymus,

Have you checked to see if the profile is still in the settings? If it is there it may be corrupted and will need to be deleted.

Janet_C

Hello!

I'm a Independent Advisor. I will be glad to help you.

If you have an active Game Pass subscription, try deactivating recurring billing.

If your password is longer than 12 characters, try changing it to less than 12 characters.

Press the Guide button on your controller.

Select Settings and then System Settings.

Select Network Settings.

Select Wired Network or the name of your wireless network, if you are prompted to do so.

Select Configure Network.

On the Basic Settings tab, select DNS Settings.

Select Manual.

Select Primary DNS Server.

Enter 8.8.8.8 and then select Done

Select Secondary DNS Server.

Enter 8.8.4.4 and then select Done.

Select Done again.

Press the B button on your controller, and then select Test Xbox Live Connection.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

DocMisrule

Hi Terri. I'm commenting to keep up with this thread, as I'm experiencing a similar issue. Nothing has happened with my accounts, but I can no longer sign in to xbox live on my 360, although the One is fine. Ive tried all the recommended steps in help such
as moving my profile to a USB and trying to download it again. I'm hoping there's a fix without having to get another Microsoft account and buy a second gold subscription.

Fingers crossed...

can't download profile to Xbox 360