Can't download profile on Xbox One

PortlyBridge35 · Feb 5, 2020

I deleted my profile from my xbox because I was having issues with it. I have tried to redownload it but I keep getting an error that says "For some reason Microsoft account took too long to start. (0x8027025a)." I have tried multiple fixes over a couple
of days but nothing seems to work. I have some other accounts that are inaccessible as well. Any feedback is helpful.

:)

PortlyBridge35

I got it to work again by resetting my console. Kind of frustrating but happy it's fixed now.

derekbentson

Is your network connection ok? Failing to download a profile can be caused by having no network. Are you able to run a network test and restart your router?

I have the same issue ive been trying to figure it out for hours and i have good connection to the internet and when i try resetting my console it says i cant without deleting everything from my xbox

PortlyBridge35

I've tried that several times but it didn't seem to help out my situation.

Jayhab4real

Is your network connection ok? Failing to download a profile can be caused by having no network. Are you able to run a network test and restart your router?

M3tal Daz3

Check this support link for a possible solution: https://beta.support.xbox.com/help/errors/error-code-8027025a

Can't download profile on Xbox One