Can't download my Xbox profile on backwards compatibility

Same Problem here! Says Group not found!

I have the Problem, that I can't Download my Xbox 360 Profile onto my Xbox One with the backwards compatible Games!

Hello, my xbox live profile is called "RinsableMLG" and today for some reason, I can't play xbox 360 backwards compatible games be ause my profile won't download on the xbox 360 servers. I can play xbox one games, but I can't play my xbox 360 games
and my profile won't download and it states "There's a problem with your credentials, blah blah blah". If I use my other two accounts, I can play on the xbox 360 games but not my RinsableMLG one. I seriosuly don't know what to do and I'm panicking right now.

I have the exact same problem. I was just trying to play saints row but couldn't connect to xbox live on backwards compatibility. So I deleted my account and now I can't download on backwards compatibility with the same error message as you.

After that, I try to play Alan Wake and I still can't connect to live to download my profile. Is the 360 Backward Compatibility broken?

I can't download my profile, because this error code is preventing me from being connected to Xbox Live. You need to be connected to Xbox live to download a profile. Any other solutions? Not being able to play a majority of my games, because they're backwards
compatible is very frustrating!

Hey XA4ONE! Check out the steps posted in another thread
here. Give those a shot and let me know how they work!