Can't download items on Xbox one

Discus and support Can't download items on Xbox one in XBoX Games and Apps to solve the problem; Will try that in a bit. What will that do to any games, apps, etc…installed? Discussion in 'XBoX Games and Apps' started by OkieRazorback, Nov 18, 2015.

Page 2 of 2
  1. OkieRazorback
    OkieRazorback Guest

    Can't download items on Xbox one


    Will try that in a bit. What will that do to any games, apps, etc…installed?
     
    OkieRazorback, Nov 19, 2015
    #16
  2. onyxishere
    onyxishere Guest
    Just choose the option to delete the profile only and you'll experience no issues.
     
    onyxishere, Nov 19, 2015
    #17
  3. OkieRazorback
    OkieRazorback Guest
    Well, remove my profile, power cycling, and re-adding did not work. I'll try customer support later.
     
    OkieRazorback, Nov 19, 2015
    #18
  4. onyxishere
    onyxishere Guest

    Can't download items on Xbox one

    Alright. Good luck and please post back with info on if they were able to fix it so I can file that away for future reference.
     
    onyxishere, Nov 19, 2015
    #19
  5. banjoban
    banjoban Guest
    I have the same problem. I cant download apps or games from store.

    But when I try to download a game or app from the "ready to install list" it works :/
     
    banjoban, Nov 19, 2015
    #20
  6. OkieRazorback
    OkieRazorback Guest
    I neglected to mention that I am in the preview program and my Xbox updated last on November 17th at 10:37 PM.

    I don't know if that has anything to do with it or not.
     
    OkieRazorback, Nov 1, 2018
    #21
  7. AudreMorte Win User

    Can't Download this item

    After getting through all the suggestions (all of which fail to improve the situation), it gives me the options to 1: talk to a gamer, 2: Call back (both which merely refresh the page to no avail) and 3: Ask the community, which redirects me here.
  8. AudreMorte Win User

    Can't Download this item

    It just keeps redirecting me here ;-;
  9. Ze Gweg Win User

    "Can't download this item"...

    Usually that's the sign of a region issue. Does your account region match your physical location?
    Yes, it does : I'm in France and my "account region" is correctly set.
  10. Fl0ydPinkert0n Win User

    Can't Download this item

    If you've already tried cancelling the downloading, restarting the console, and trying again, then I agree. Contacting Support may be the best bet here.

    Go to the following site:
    https://support.xbox.com/contact-us

    Choose Xbox One for your category, and then click on "see other options."

    Pick any topic; for example, "see my purchase history."

    After that, click on "show contact options."
  11. AssertiveGrub90 Win User

    Can't Download this item

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