Can't download Halo Wars Definitive Edition

pre ordered Halo Wars 2: Ultimate Edition.

Halo Wars Definitive Edition downloaded but I can't play it.

Halo Wars Definitive Edition is only available for those who pre-ordered Halo Wars 2 Ultimate Edition, not the standard edition.

If you did order the Ultimate Edition and still haven't received you code, can please head to this link and check if the game is available for download? https://www.microsoft.com/en-us/store/p/halo-wars-definitive-edition/c1lmknh1s8rv

You can also try to search for Halo Wars Definitive Edition on the your Xbox One under the Ready to Install list (My Apps & Games).

Hey there,

That screenshot indicates that you already own the game. Codes were only sent out during the pre-order period for Halo Wars 2: Ultimate Edition. Now, all digital purchases for Halo Wars 2: Ultimate Edition include the digital version of Halo Wars: Definitive
Edition. If the game is showing up in your library already, there is no need for a code.

Are you able to try downloading the game through the Halo app on the Windows Store? Within the Halo app, select the controller icon and see if it allows you to download the game through that menu.

Keep us posted!

Yes that screenshot indicates that I own the XBox One version, but not the PC version. As you see, there are two versions of Halo Wars 2. One for PC and one for XBox.

I bought the Ultimate Edition and I should have everything on PC and XBox, but I did not receive a Halo Wars Definitive Edition for PC. It's not in my store library. I do not own an XBox One.

The Halo App is only offering me to buy Halo Wars 1.

If browse the Windows Store to Halo Wars 2 Ultimate Edition it says that I own this product. It lists Halo Wars Definitive Edition as belonging to this package. If I click that, it offers me to buy Halo Wars Definitive Edition.

Clearly, that can't be right and something went wrong with the activation. Can you fix this?

Best,

M1Labbe

I'm having the same problems. For instance I can't download Halo Wars: Definitive Edition. Every time I try it immediately stops and gives me error code 0x803f8001.

Hey there ,

In this particular case you'll want to contact our chat/phone teams for a closer look. They'll be able to check into your account to see what's going on. You can contact Official Xbox Support through either the live chat option (if available) or phone team
HERE.

_______________________________________________________

Mister Mascot

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

When I click on the HERE I get a 404 error... I'll try and find it manually