CAN'T DOWNLOAD GEARS 1 AND 3 ON GEARS OF WAR 4 PURCHASE

Hi,

To clarify your concern, may we know when did you purchase Gears of War 4?

If you've pre-ordered Gears of War 4 or even played any Gears of War title, you may receive a promotional item or game codes as part of the game launch. Tokens for download will be sent in waves through Xbox Live in-dash message system within one month of
redemption. Check out this
link for more information.

Regards.

Hi,

To clarify your concern, may we know when did you purchase Gears of War 4?

If you've pre-ordered Gears of War 4 or even played any Gears of War title, you may receive a promotional item or game codes as part of the game launch. Tokens for download will be sent in waves through Xbox Live in-dash message system within one month of
redemption. Check out this
link for more information.

Regards.I from Mexico, can't download

Scooby288, StreetSoldier72:

The Xbox One S console comes with a download code for Gears 4, which should give you the online messages download codes for Gears 1-3.

The fine print on the console says that "to qualify [for Gears of War, Gears of War 2, Gears of War 3 and Gears of War: Judgment] purchase and play Gears of War 4 on Xbox Live by 31 December 2016. Must be 17+" -- Have you played Gears 4 on Xbox Live yet?


If you still don't have any codes, you'll want to talk to Xbox Support. They can be reached at
https://support.xbox.com/contact-us#3:1:4 -- click on "Chat with Xbox Support"

Hi,

Upon purchasing Gears of War 4, you are entitled to receive tokens for the Xbox 360 Gears of War collection which includes Xbox 360 titles Gears of War, Gears of War 2, Gears of War 3 and Gears of War: Judgment. Each title works as part of the Xbox One Backward
Compatibility program. Tokens for download will be sent in waves through Xbox Live in-dash message system within one month of redemption. Click this

link to know more about it.

For the latest information about the game, feel free to visit
www.GearsofWar.com and
Gears of War 4 on Xbox One and Windows 10.

Let us know if you have further inquiries.

If you purchase and redeem Gears of War 4 on Xbox One or Windows 10 between April 25, 2016, and December 31, 2016, or if you redeem a code for the game as part of a console bundle before December 31, 2016, you'll receive the following Xbox 360 backward-compatible
games:

Gears of War

Gears of War 2

Gears of War 3

Gears of War: Judgment

These codes are only playable on Xbox 360 or Xbox One. They won't work on Windows 10.

If you didn't receive a code, it may be for one of the following reasons:

1. You didn’t make a purchase or pre-order for Gears of War 4 on Xbox One or Windows 10.

2. For the Fan Appreciation Gift promotion, you didn't play a previous version of Gears of War, you don’t have an active Xbox Live Gold subscription, or you haven’t signed in to your account in the last 12 months.

3. You live in a region where Gears of War 4 isn't available, or your account is based in a region where the game is unavailable.

4. You're not signed in with the account that was used to purchase Gears of War 4 during the campaign dates mentioned above.

If you've received a code but can't redeem it, see
How to redeem an Xbox prepaid code for help.

Note: This promotion is not available in China or Japan.

Gears of War 2 is not available in Germany.



If you are having issues downloading the items after code redemption, kindly follow steps provided by Paul Bab on this

link.

If you still need help, kindly get in touch with our Xbox Support team. Click this
link for their contact details.

Regards.