Can't download games.

TheBIackHunt3r · Sep 25, 2014

Hello, I bought an xbox 360 new model I think its called E-Slim 250 GB. It came with Forza Horizon and Halo 4.

I also bought an 1 month Xbox Live Gold membership. By having the gold membership I have acces to the monthly free games, I think there are 2 games per week

and right now there is Halo Reach to download free. The problem is when I try to download Halo Reach around 70-85% percent of the download it cancels.

The percent is random, it can be 70% or 82% and it just disappears from downloading and it shows that all the games recently downloaded should appear on My Games. But I go to My Games and it shows nothing. If i go on Storage, it shows the Halo Reach file
is corrupted.

Note: This happends only with Halo Reach, I downloaded a Demo from NHL 2014 and it downloaded correctly.

Second note: Im on Romania, and I selected Italy but I tried selecting other and it still doesn't download. I bought the gold membership with Paypal.

Hope you can help me, I really want this game.

:)

Jacyintha · Sep 25, 2014

Can't Download game?!

Also, after deleting the content and before clearing the system cache, you might want to clear the marketplace cache under System Items (marketplace data and rights database).

Try simplifying the setup if possible and wire into the modem (not really applicable if using a wireless modem/gateway).

Paradoba · Sep 25, 2014

Can't Download game?!

I bought Soul Caliber 4 off the marketplace and i've been letting it download for about an hour or so.. 4.28GB is a fair ammount but it should've budged atleast abit to maybe 2% already. The download cancelled itself once or something like that once already
(I left it downloading, turned off my TV and went to get something to eat then came back and it wasnt on the active downloads) I restart the download and 20 minutes later it says "Can't Download Soul Caliber 4" WHY CANT IT DOWNLOAD?!

Smwutches · Sep 26, 2014

Halo Reach is region locked. So your account location and physical location have to match in order to download the game and you have to live in a country where the game is available.

Ishan8123

Hi! As of now, Sunset Overdrive is not part of the games with gold promotion. These are the games available for free for this month-http://www.xbox.com/en-US/live/games-with-gold

EightBulZ

Hey Michael, although you're missing most of your sentence I'll see if I can help:

First of all, make sure there is enough space on your hard drive to download the game in question and that your internet is running and connected to your xbox.

Secondly, make sure you have the games purchased or accessible. A good way to check is to look into your account billing history.

Thirdly, if the others are not the issue, try power cycling your xbox by holding the power button down until it turns off.

Fourth, if that doesn't help anything either you can try removing your account and redownloading it.

Fifth if none of these options help, you could try calling Xbox support and getting a professional opinion.

Best of luck and I hope this helps!

MARSUPILAMI115

i am having the same problem. . This s*cis....

marco

Smwutches

That game is not available for the console. It would be downloadable either on a phone or PC.

Smwutches

I'm a little confused. I know you said your account was "hacked" but is it the same account you're using now and the same account that purchased the games? If it's the same account then you can redownload it from your download history -
support.microsoft.com/.../962228

Can't download games.